The Ledger Building Reviews Summary

Category: Pub London

Address: West India Quay, 4 Hertsmere Rd, London E14 4AL, United Kingdom

Phone: +442075367770

Rating: 4.2
based on 400 reviews.

Food Quality

Pros:

  • "Good food."
  • "Food was perfectly cooked and generously portioned."
  • "Prices and food quality are great."
  • "The food is great here, plenty on the menu to choose from."
  • "We had the all day brunch, the unlimited coffee and the noodles. All great."
  • "The cod was fresh and the batter was light and crispy."
  • "The pizza was very appetizing and filling too."

Cons:

  • "The food was disappointing. My husband had a very mediocre Lasagne placed on a cold plate."
  • "I made a mistake to eat burrito, it was really not good (2 stars)."
  • "Food came cold."
  • "The bread and butter pudding was dry and in some cases inedible."
  • "Sadly our vegan breakfast was rather small and the extra side of beans was like a tablespoon worth of beans."
  • "Standard β€˜Spoons pub. However, the food here is atrocious. The mixed grill seems to have been cooked in a crematorium rather than a grill!"
  • "When meals arrived they were only just warm."

Staff and Service

Pros:

  • "George turned a 4 star review into a 5 star. So thank you George for your great customer service."
  • "Staff are attentive."
  • "The staff was friendly and helpful."
  • "Very nice food and very pleasant staff."
  • "Staff were efficient and attentive."
  • "Polite staff, helpful and always with smile."
  • "We found the staff service minded and very friendly."

Cons:

  • "Terrible staff, something needs to be done here."
  • "Went for lunch but however my afternoon was ruined by a very rude bartender named Kioni."
  • "One male bar tender had a poor grasp of English and didn't provide an efficient service."
  • "Sadly the person at the bar mock my preference of having a light and smooth beer."
  • "Staff very unresponsive, it took 40 minutes for our table order of two self service mugs of coffee and a diet coke."
  • "Waited over an hour and the food still never arrived, after being ignored by several members of staff."
  • "Awful management and homophobic staff."

Atmosphere and Location

Pros:

  • "Lovely place with reasonably priced drinks and food. Great setting and the chips were delicious."
  • "Excelent Wetherspoons pub in a nice location."
  • "Unusual Wetherspoons, old docklands building surrounded by modern skyscrapers. Fairly quiet, but good atmosphere."
  • "A great wetherspoon pub near the waterside at canary wharf."
  • "The interior is amazing. Incredibly high ceilings. Classy decor and ambiance."
  • "An amazing colonial bungalow transformed into pub & dining place."
  • "Lovely old building making full use of the natural light from windows and skylights."

Cons:

  • "It is always filthy, with spilled food and discarded menus littering the floor."
  • "Not very hygiene even for London standards, wc a mess."
  • "The inside bar area is rather dingy but the beer garden has great views of Canary Wharf and is great in the summer."
  • "Very disappointed with the lack of cleanliness though. Tables were covered with plates and mugs all stacked up."
  • "Our table was left full of dirty dishes and empty glass for over an hour until we cleaned it ourselves."
  • "It could do with better disabled access at the entrance though and the baby changing bed is too high for most mums to comfortably change their baby!"
  • "I am speechless about how the manager has shown his attitude to his customers!!! Totally disgusting, unprofessional and rude."

Value for Money

Pros:

  • "It's a Weatherspoons so you know the successful formula including cheap prices with a wide variety of drinks and food."
  • "Brilliant Wetherspoons pub restaurant. Amazing quality food for incredible value here."
  • "They also do a 99p package of free refill for all coffees, tea and hot chocolate."
  • "Great value, the reasonably priced daily themed specials include a drink (pint, bottled beer, wine, soft drink or coffee)."
  • "One of the more expensive Wetherspoons... Which means it's still one one of (if not the) cheapest pubs in London."
  • "Very good value full English breakfast (around 5 pounds for each set, depending on the size you are ordering)."
  • "All for Β£21.....can't be bad."

Cons:

  • "You get what you pay for 😞."
  • "Β£6 for 10 tortilla chips? OK Wetherspoons... just TERRIBLE."
  • "Inflated drink prices due to being a Weatherspoons in London."
  • "Wetherspoons have taken away their famous coleslaw."
  • "The only reason this gets two stars is because it is probably the cheapest place to drink on Canary Wharf."
  • "A bit pricey (in keeping with the area) so not a normal Weatherspoons."
  • "Not worth the price. Not something I'd order again."

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