The King William IV Reviews Summary

Atmosphere

Pros:

• "The whole place has a relaxed and friendly atmosphere and we were already planning when we could return before even leaving."
• "Some tables have views across the countryside to Norbury Park."
• "They have amazing views of the hills and a nice garden."
• "The way this place is set up takes your breath away."
• "It's a very romantic and atmospheric setting, with lots of outside tables nestled in the fairy-lit hedges and amazing views out over the hills."
• "The pub is surrounded in the lovely natural environment."
• "The location is idyllic with a very charming well maintained garden."

Cons:

• "The service was confusing and awkward."
• "We were put under a very dark canopy, which despite the warm sunny day, meant it felt like we were inside."
• "The only negative surprise was the gents, which was a tad old fashioned."
• "The lighting was very bright with no music playing so despite the oil candles on the tables there was very little atmosphere and it didn't feel all that relaxing."
• "Views are lovely. Staff were a bit rude and the enticement of a log fire on a blustery day, as per their website, only to be seated outside in the wind was very disappointing."
• "The venue is quite nice (although the gastropub title is a bit far fetched when you have grotty plastic blocking the only nice thing - I.e the views)."
• "Parking is a bit of a hassle and the pub itself is very hidden."

Service

Pros:

• "Efficient and friendly service."
• "The staffs are very responsive and service is quite fast even though it is crowded."
• "Abigail was amazing, so friendly and attentive."
• "A particular thanks to Abigail for the first rate service and great banter."
• "Really lovely, friendly and welcoming staff."
• "The service was friendly and the costs was extremely well priced."
• "The service was fantastic - staff were friendly, helpful and very welcoming."

Cons:

• "The service was friendly but slow and unorganised."
• "The service was so slow, we were ignored by everyone."
• "The staff were all friendly and nice, but we just seemed to have been forgotten."
• "Service is lacking. A number of times we asked for things and were forgotten and needed to ask again."
• "Slow and unorganised waiters. Waiting 20 minutes to even recognise that we are there."
• "The service was awful...albeit sometimes comical."
• "Worst service I've ever had."

Accessibility

Pros:

• "Lovely garden to enjoy the amazing food when the sun is out."
• "Increds views from the garden and only seconds away from lovely woodland walks."
• "Lovely garden on different levels."
• "We were lucky with the weather so could sit outside in the fabulous garden with stunning views."
• "This pub is perfect all year round - cosy in the winter and stunning views from the garden in the summer."
• "It has a couple great terraces with stunning views of the park."
• "Genuinely spectacular food, service, beer, views, & atmosphere."

Cons:

• "Def not for anyone with walking disabilities as it's up about 20 steps."
• "Very steep steps to get up, to be aware for anyone with mobility issues."
• "Not for people with wobbly legs or prams so much, the pub is up a hill and up some steep stairs."
• "Quirky place, quite difficult access, lots of steep uneven steps."
• "Parking felt risky alongside the busy road so wasn't for us."
• "There was no parking and no mention of the high risk steps. Very dangerous."
• "Parking outside not many spaces."

Food Quality

Pros:

• "Lots of great options on the menu including some high quality roasts."
• "Then when our food arrived it looked delicious & and fit for a King or Queen!!"
• "The lamb roast is out of this world."
• "The lamb was very tender."
• "Food amazing and very reasonable price for the quantity and presentation."
• "The food was tasty but the portion too small so ended up having to order a pudding as well."
• "The food from presentation to taste exceptional."

Cons:

• "The roast my partner had was very uninspiring, reheated vegetables and a very small portion of very fatty meat."
• "The food is a hit or miss."
• "The food is very overpriced (baguettes are served at £12, and that's not including chips...)."
• "The 'steak burger' was actually comprised of a mince beef patty that tasted and looked like the ones you can get frozen from the supermarket."
• "The potatoes were very hard."
• "Sunday roast overpriced (£18) for what you get."
• "The food was very disappointing, soggy yorkie, burnt potatoes and all veggies were sweet."