wagamama heathrow t5 Reviews Summary

Food Quality

Pros:

• "Salmon gyoza were tasty."
• "We had a coconut based curry with rice and a salad. Both were extremely good."
• "The beef brisket ramen bowl and it was delicious. It was great to warm me up in this cold weather."
• "Amazing service, food came at a decent time and the grilled chicken ramen was to die for."
• "The vegan Katsu curry is yumminess personified."
• "Food is delicious, absolutely comforting bowl of noodle soup with fresh produce."
• "The Food. It's delicious, specially almost all the ramens."

Cons:

• "Some meals were amazing, some were really basic with really no wow-effect…"
• "The tantanmen was good, but the pulled pork gyoza and pad Thai needed something."
• "The ramen itself was really bland and tastes like somen noodles in a western stock broth."
• "But halfway through I found a small strand of Hair on the noodles."
• "The noodles were extremely mushy and unappetizing, like they've been sitting in the broth overnight."
• "By far the most bland bowl of noodles I've ever had- its almost as if they're afraid of flavor."
• "The food was just badly designed."

Service

Pros:

• "Very fast and friendly service. Victor was our server and he was very nice and made sure he got everything right."
• "Victor has been here for a while and he’s an incredible waiter."
• "Our server was very helpful and friendly, and he talked us through the variety of choices to make sure we were happy with our food."
• "The staff are cheerful and professional."
• "Also, our server was quite efficient and the ambiance was nice."
• "The staff were friendly and efficient."
• "Staff were friendly and helpful."

Cons:

• "Also had to ask twice for water, and it's quite pricey."
• "The wrong order was taken."
• "I had to ask for the bill 3 times and also order food twice to get it."
• "I waited over 30 mins to get a drink."
• "The only thing that was a bit of a pain was it took a while to pay which isn't so good if you are rushing for a plane."
• "The customer service was friendly but a bit slow."
• "Service was slow - order was wrong."

Value for Money

Pros:

• "Besides that, really good value for money and you can also pay directly online via a QR code if you wish to swiftly eat and skip the traditional paying process."
• "Value for money: 4/5"
• "Menu seems fairly priced in comparison to other eateries in T5 at Heathrow."
• "With main dishes (very generous portions) costing only between 14 and 17 pounds, normal prices!"
• "Their pricing for an airport is excellent, pretty much high Street pricing."
• "Not overly busy. Reasonably priced."
• "Price is quite good even though not cheap is quite affordable."

Cons:

• "The prices are a bit high for the portion sizes of the starters."
• "At £12 a bowl you'd think it would be at least 'meh', but no, its just bad."
• "It's a bit on the expensive side but compared to other available restaurants it's well priced when compared to other T5 restaurants."
• "Not bad, food was absolutely fine but being in the airport and like all others 'totally OTT prices' basically 2 English breakfasts and 2 drinks in excess of £30!!"
• "A bit spendy but not bad for airport food and the quantity that arrives."
• "Especially for the price you are paying, the food does just not match up."
• "Incredibly bland food. Small portions. Relatively pricey."

Ambiance

Pros:

• "Wagamama...terminal 5 Heathrow..next to Harrods..pulsating, lively, aromatic place..Far East and interesting combos."
• "Great runway view, wished we had more time to our next flight to spend some more time here."
• "The restaurant is really open and has a great view of everyone downstairs."
• "Awesome food. I got nice seating next to window with view of aircrafts."
• "The restaurant atmosphere is calm and welcoming."
• "Good heartwarming food with a nice view."
• "We had our late lunch in terminal 5‘s wagamama, while enjoying the view on the runway."

Cons:

• "Delicious food but daft queueing system, don't have two entrances if you can only get a table at one of them!"
• "Also takes ages to get the bill, I didn't have a table number on my menu so couldn't pay online...come on guys, these are all easy things to fix!"
• "However, the ambiance is quite crowded and hectic."
• "Seating is a little too close together and not very comfortable."
• "Tasty Wagamama food, but just awful service. Our food was missing ingredients advertised, one meal didn’t come until the other one had been eaten entirely, waiters ignored requests for the bill etc. Just a mess."
• "This place is extremely smelly."
• "Seating is a little too close together and not very comfortable."