Address: 46 Leicester Square, London, WC2H 7LU, United Kingdom
Phone: +442038461451
Rating: 4.3
based on 518 reviews.
Service
Pros:
"staff were extremely polite and attentive despite being busy. Excellent service all around"
"Angelo was so kind, so nice, so helpful. He managed to make a table for 7 people when it was very busy."
"Once we actually sat down to the table, our waitress was lovely and attentive despite it being extremely busy."
"Precious greeted me with a warm smile, and her jovial nature added a fantastic atmosphere to the place."
"The staff were exceptional, and I would like to extend my gratitude to Meena for her kindness and excellent service."
"IJ's genuine kindness and exceptional service added an unforgettable touch to my afternoon."
"Angelo is the best waiter I’ve ever came across. Extremely professional and polite."
"Bar team is professional and helped us choose our drinks with good whiskey recommendations."
Cons:
"I went for bottomless brunch on a Saturday morning, it was packed and it took so long for anyone to acknowledge us."
"Drinks were standard but good, so was the food. Overall the service could be improved a lot."
"Table was not ready. No member of staff asked us if we needed help and we were left to work out who to speak to."
"The food was great, we all enjoyed it, but we were sat upstairs instead of the restaurant area downstairs."
"The food was okay for the price. Nothing special but not bad at all."
"Appreciate it was a Saturday evening so was busy, but there was nowhere near enough staff."
"Had a few drinks with a couple of my friends. Only one person behind the bar to make all drinks orders plus deal with the queue just seemed madness."
"We dined upstairs, which was slightly less crowded than downstairs. Was very disappointed that it was not pointed out that a service was already charged on the bill when making a further tip payment."
Food & Drink Quality
Pros:
"The food was very delicious and much better than expected."
"Very nice food, sweet potatoes and very nice burgers."
"Drinks were standard but good, so was the food. I got some eggs royale (the eggs were actually delicious)."
"The drinks are served promptly, and the waitstaff handle orders efficiently."
"Jacob served me a salted caramel old fashion and it was the best I’ve ever had."
"My partner and I visited this place and were amazed at not only by the quality of food, but also the service."
"The food was great, we all enjoyed it."
"Food was lovely - Wine cold and very good."
Cons:
"One of the saddest lunches I've ever had! I would have had a better service and food from McDonald's!"
"The bar was incredibly busy on a Saturday evening, and our trio fries took so long to be prepared. When it was served, it was cold."
"The food was absolutely appalling. I ordered a pad Thai and had to send it back as it was inedible."
"The first bar person decided to redirect us to another bar person to get served, then continued to talk to his friend."
"Unfortunately, this was a terrible experience. The first drinks were sat at the bar (I assume waiting for a member of staff to bring them out)."
"Worst experience. Arrived and were seated after 5 minutes. Ordered two juices, burger and quesadilla using the QR code. Drinks arrived within minutes. 35 minutes later there was still no sign of our food."
"The food was okay for the price. Nothing special but not bad at all."
"It took us 45min for our breakfast to arrive, once it arrived sadly it wasn’t even warm, I got one little slice of bacon, half grilled tomatoe and one mushroom."