The Wands & Wizard Exploratorium Reviews Summary

Atmosphere

Pros:

• "It is a magical experience, and I enjoyed all the elements but felt like the three drinks at the end were a waste."
• "Absolutely loved our experience at the Wizard Exploratorium. It was so fun making our own cocktails that bubble and smoke!"
• "The atmosphere is lovely, the place is very magical. Cute magic to do, very clever."
• "Had such a great time. There is a variety of things to do with the different potion making activities and using our wands to open boxes or turn lights on."
• "This was lovely! The drinks were delicious and it was a fun, interactive experience."
• "This was a truly magical and wonderful experience! The whole staff is incredibly welcoming."
• "Lovely experience, thought out with lots of details. Both 'Potion Masters' RL and Simone played their parts brilliantly, engaging with every guest."

Cons:

• "The cupcake was solid and stale, and it felt like it had been left out on the side for several months."
• "The place is wizardly run down which has its charm apart from on the toilets."
• "I would give 2 stars for the cleaning. The cups, the cutlery, the jugs were not clean. My spoon was used."
• "The only improvement I'd seek would be for our hosts to dress a little more towards the theme."
• "One suggestion would be for our hosts to dress a little more towards the theme."
• "The tables were quite small and everyone in the room was squashed."
• "The plates, cups, cake stand and table all seemed dirty. One cup was chipped."

Food and Drinks

Pros:

• "The food was great. I felt that it was worth the cost for the whole experience and food/drink."
• "The drinks were delicious and it was a fun, interactive experience."
• "You get what you pay for and more. Regarding alcohol, you get nice strong drinks."
• "The food was good, the portions aren’t massive but we still took food away with us!"
• "My wife and I got this as a wedding gift and we absolutely LOVED it! The vegetarian option food was tasty."

Cons:

• "The gluten-free food was the worst I have ever been served."
• "The food was cute, but not a lot."
• "The food was not good, the tea could've been better and we had no idea it was all guided."
• "The presenting skills of the staff were atrocious."
• "The food was nice. We enjoyed making our own tea, the decor of the room was good."
• "The food was disappointing, sandwiches and scones were dry."
• "All the vegan cupcakes were smaller than the vegetarian cupcakes!"

Service

Pros:

• "Jack, our server, was incredible at being on hand to help when we needed items and was great at staying in character."
• "We were with Mitch and he was funny and considerate and kind."
• "Jack was especially helpful and an exceptional potions master. He even gave us recs for dinner after our potions class!"
• "The hosts were great, full of energy and made it a memorable experience."
• "The service seemed uninspired with the exception of Kayla who managed to give the experience a little fun."
• "Connor and Jacob made the entire experience so very fun."

Cons:

• "At arrival five minutes early we were barely greeted as the lady in the reception had her head in the dishwasher."
• "Wish I could give a ZERO star review. Booked afternoon tea for my daughter's 10th birthday as a surprise while in London (loves Harry Potter). Genuinely wish I hadn't bothered."
• "The service was okay but you had to ask for the water for the tea and milk."
• "The presenting skills of the staff were atrocious. They were lovely girls but zero charisma, acting or presenting skills."
• "Overall terrible. Tea pots were very dirty and unsanitary. We were missing multiple ingredients and so were multiple other groups."