Nanny Bill's Reviews Summary

Food Quality

Pros:

• "The meat was juicy and the bun held itself up against what's inside."
• "The slow-cooked beef brisket, omg this was heavenly with each bite!"
• "The buttermilk fried chicken strips were great, very succulent."
• "The bacon double cheese burger was banging. Freshly cooked and so tasty."
• "The jam burger, with its double patties, pink onions, special sauce, and Turkey rashers, was a delight."
• "The hot mess burger and the selection of dips were really enjoyable."
• "The Caesar and the hot mess burgers were both so good."

Cons:

• "I had one of the chicken burgers and it was ok, hot but lacked flavour."
• "The burger patty was very dry, only saved by the gravy on the side."
• "The burger sauce was very pickle-y, which overpowered any of the taste from the bacon jam."
• "The gravy was cold and not that tasty, so I didn't put much of it on my burger."
• "The burger wasn't as great as my first visit, meat was a bit burnt."
• "Instagram and TikTok videos brought me here. I was significantly disappointed with the flavour in the burger."
• "The burger was juicy but kind of bland."

Service

Pros:

• "Service wasn't amazing, but the lady at the cashier was very friendly."
• "I had an incredible dining experience at Nanny Bills at Boxpark, thanks to Adam's exceptional service."
• "Shanice is an absolute legend!! Fantastic service and energy."
• "Food was great and had a very good experience, recommended by the front of house Cerise."
• "Tried Nanny Bills for the first time today for lunch, and it was a great experience! Super helpful staff."
• "The customer service was awesome, especially the lady on the front who was so kind and friendly."

Cons:

• "Service wasn't amazing. The lady wasn't very friendly that was on the cashier."
• "The customer service however was appalling. I waited half an hour, went and spoke to them because that's quite a long time, people after me were collecting their food."
• "I waited 45 minutes for my order to be cancelled and the restaurant did not answer the phone."
• "We waited over 45 minutes for food and it was sat under a different order number."
• "Terrible service, they accepted my order and after 20 minutes they cancelled without any reason."
• "Worst ever experience at the box park outlet, especially the short golden hair girl working on the till. She was very rude."

Price

Pros:

• "A solid place to eat with all shown above coming to £25."
• "Usual boxpark prices, 2 burgers and the sides pictured was £23 with a 2 for 1 on the burgers."
• "Really great burgers, a bit expensive but everything is nowadays."
• "I personally had ''The Jam'' and the burst of flavours was divine, worth the price."
• "So tasty and filling. We had the Dalston Dip, Bacon double cheese and the Chick king and we were all very satisfied."

Cons:

• "The croquettes are slightly overpriced for how much you get."
• "25 minute wait for a burger. Lots of people who arrived after me got served before me. Burger was good but not worth it when you have a hangry 5 year old with you. It was expensive too. Over £30 for three small burgers."
• "Awful. £12 for 'the yard'. Almost no brisket at all. Patty was ok. Barely any cheese. Basically a small single patty cheese burger for £12."
• "The burger I opted for was called the back yard burger, full of flavours and perfectly packaged, however, a tad expensive."
• "Decent burger, chips were very good. £14 for that meal was not worth it at all, £10 is more fitting."