The Burger Club Reviews Summary

Menu Variety

Pros:

• "They have a great menu which is always expanding with new items."
• "The menu was just right. Just enough to make you think but not overwhelming."

Cons:

• "To start options on the menu are very few if you don't like spice."

Food Quality

Pros:

• "Everything ordered was fresh and delicious."
• "The burgers (Banstead and Fried chicken) were great."
• "The food was delicious and the best part is that it's all halal."
• "The burger was juicy, full of flavours and cooked to perfection."
• "The Chicky Bites were tasty and had a nice kick too!"

Cons:

• "I ordered a burger. It tasted good but a little dry."
• "The peri peri fries were lazy. Just some chilli powder thrown over some mass manufactured fries."
• "The burger patty was a bit dry and thin, especially for that price."
• "The vegan burger is completely overpriced, it is literally a few mushed up vegetables in a bun."

Service

Pros:

• "The service was good and friendly. Fast and efficient."
• "Staff are always helpful and willing to give their suggestions!"
• "Raqeeb, our server, was a gem. He went above and beyond to accommodate our requests."

Cons:

• "Very unpleasant service. Ordered takeaway, and had to wait 20 minutes past the late estimate."
• "Service isn't very good was only a few people in the restaurant and still we find ourselves waiting for a bill almost half our dining time."
• "Food was amazing, but the early closing and odd waitress encounters were a bit off-putting!"

Ambiance

Pros:

• "Burger Club's ambiance was equally impressive. The elegant yet cosy setting made for a relaxed and enjoyable dining environment."
• "Lovely contemporary and also cosy atmosphere and aesthetic decor."
• "Great decor. Will come back for sure!"

Cons:

• "Nice ambience, however with the trolley going back and forth it just feels not so much a restaurant feel. Just kills the ambience."

Pricing

Pros:

• "Great tasting burgers in an excellently decorated venue, just opposite Waitrose. An amazing selection of burgers and sides!"

Cons:

• "The price was a bit high but that's fine although they didn't tell us they charge for service which was 12.5%."
• "Food was ok, but really overpriced."
• "Food is fresh and decent quality however lacks that edge for flavour. Prices are high for the portion size."