Address: 30 Old Compton St, London, W1D 4UR, United Kingdom
Phone: +442074942756
Rating: 3.0
based on 220 reviews.
Security
Pros:
"Most of all this night one guy was looking at us in a super creepy way and just wouldn’t move his eyes from us and just staying close and being intimidating looking at my friend and I (two girls dancing) and I told security and they escorted him out immediately!"
"The amazing security guard (I wish I knew your name) went so far above and beyond to make sure my friend was safe."
"The security at the door pats you down maybe a little too much but there are excellent at kicking people out who are been inappropriate."
Cons:
"The customer was a regular so we get kicked out."
"The male security in this place is misogynistic and aggressive."
"Horrendously rude staff who made my friend cry on her cousin's birthday night out."
"The security of this place is very racist and rude."
"Awful, Awful AWFUL security, i’ve seen in other reviews that this staff member has been pulled up for his disgraceful behaviour several times before."
"The bouncer definitely need some customers service training that's for sure as they are so rude and unprofessional!"
"Bouncers are extremely aggressive and grabbed me and my friend."
Price
Pros:
"Drinks deal on several nights (Monday to Thursday I believe) means several drinks cost only £2.50 eg pint of magners or bud light, small glass of wine and single mixer: can’t say fairer than that!"
"Beer is cheapest in the area."
"Furthermore, they also have the happy day, beer for just 1 pound!!!"
"Prices are unbeatable too!"
Cons:
"I got five shots of Sambuca and was charged £20! I could have got a bottle for much less."
"The drinks are expensive but where in London do you find a cheap drink."
"What I cannot abide were the prices, easily about a 15% premium above the local area."
Atmosphere
Pros:
"Good atmosphere if you like cheesy pop and camp music which I do so I always enjoy when I go."
"Nice bar. It's been there for years. 2 floors + 1 room in the basement."
"Bit of a different experience with social distancing in place. Had a fun evening though. Staff are friendly, warm and welcoming. Tables are in little social bubbles. Still a great atmosphere and enjoyable evening. Would recommend."
"The vibes and the atmosphere is amazing, no hate, just fun."
"It is a great place to go for a night out with friends, and is also a popular spot for tourists."
"This is the best place in London to go hang with friends, as it is the friendliest establishment for lesbians, gays, but also fun for straight, due to the ambience!"
"Very nice place to spend time, especially before 10pm as then it gets a bit too busy Fridays and Saturdays. Music is cool 🤙 people are relaxed 😎 employees are fab 😊 prices are very reasonable depending on the day of the week."
Cons:
"For an inclusive place it is a very xenophobic place!"
"The music is often very clichéd and can be a bit depressing."
"Very discriminating place."
"Discrimination is the right word to definitely describe they way to accept people."
"Outraged and disgusted by door staff."
"This place used to be the gem of Soho. Now it's a joke. The door staff think they're more important than they are and need educating. They're prejudice and make rules up as they go along."
"AVOID THIS PLACE LIKE THE PLAGUE NOT EVEN WORTH WALKING TO, TO CHECK OUT. Disgusting bouncers, terrible attitudes."
Service
Pros:
"Staff is very friendly and supportive."
"What I really like is staff 😃😃😃 they always real, they dancing, having fun."
Cons:
"Staff were slow and rude to one another and customers."
"Possibly the most unfriendly door staff I’ve ever experienced in London."
"Staff at the front are not nice to people whatsoever."
"Staff extremely arrogant and barely acknowledge their customers, crack a smile and certainly don't engage in conversation whatsoever."
"Managers and Supervisors were really impolite before, changed the whole staff (nobody bares to work there long enough, bartenders or everybody else) and even worst now."
"Every single staff member we encountered were rude to no end."
"The Chinese one served us we asked for our drinks they were slammed on the counter no ice no service no manners just a card machine thrust in our face so he could get back to his mobile phone."
Access
Pros:
"After a very brief wait to get in, a quick body search and then covid pass with ID- you are then in."
Cons:
"They advertised food but there was none."
"Waited over 2 hours to get into Heaven, and once got to the entrance I was told REGULARS and MEMBERS only."
"They let us in then told our friends they needed membership but then we asked why we were let in and they weren't they said there were too many people."
"We got in, ordered drinks £17 for two, I go outside for a cig and they don't let me and another friend back in after our group spent £100+..."
"They refused to allow me in with no reason. It could be because that black security lady was in bad mood that day."
"Went with friends from the US and the bouncer checked their US IDS and immediately told us we couldn’t come in."