Riverside Bar & Kitchen Reviews Summary

Location and Atmosphere

Pros:

• "It's pretty spacious, too, with access for all disabilities."
• "Being able to sit outside (with the option of shade) by the river and relax was so nice."
• "The outside seating area was very dog friendly."
• "The atmosphere was really friendly and a beautiful setting by the riverside."
• "Lovely place to go for a delicious breakfast by the river."
• "Location is very pretty and the building is spacious, well-lit, and clean."
• "We only stopped by for a coke and to watch the boats on a sunny day."
• "A great place to sit and watch the world go by on the river side in Ely."

Cons:

• "The indoor dining area has the atmosphere of an airport lounge."
• "There is also no shelter for outside seating if the weather isn't in your favor."
• "The place would be lovely to sit and watch the world go by with a drink but the awful rap music playing at full volume ruins the atmosphere completely."
• "Not much shelter for outside seating if the weather isn't in your favour."
• "Nice location near the river. Plenty of outside seating. Staff were a bit grumpy."
• "Lovely location, but plenty of other places are happy to take your money without making you feel unwelcome in the process."
• "This place has such good potential of being a great restaurant/cafe but failed for us in this visit."
• "It's confused to what it is. Great location and potential for this restaurant but it failed to deliver a nice experience."

Service and Staff Attitude

Pros:

• "We were seated promptly by Chase who was really friendly and took our drinks order."
• "Staff friendly & we received good service."
• "Efficient courteous staff, made sure we were OK, & the service was quick."
• "Special mention to Luca who made us feel more than welcome and was so attentive to us all."
• "The staff are second to none with their wonderful service and always with a smile."
• "Myself and partner went for breakfast I had full English and my partner had salmon and scrambled eggs delicious, Didn’t wait long to be served very friendly staff."
• "Staff and service absolutely fabulous, the food was awful, couldn’t eat our main meals."
• "The person behind the bars was surly and downright rude."

Cons:

• "No idea if the food is any good. What I can tell you is the staff are rude."
• "Very rude service, so we left."
• "No price display for drinks, offhand staff when asked where price list was."
• "The only reason for the two stars is because of James who was brilliant. Everyone else not so much."
• "There is a bunch of employees in there doing nothing."
• "Staff would rather ignore than make contact even if busy with no acknowledgement."
• "Sadly l did not have a good meal, look very nice when it came to the table."
• "Staff and service absolutely fabulous, the food was awful, couldn’t eat our main meals."

Food Quality and Menu Options

Pros:

• "We both had the buttermilk chicken burger. It was very nice & tasty."
• "Food was good, service was good and a lovely place to sit by the river and enjoy a few beers."
• "A really lovely restaurant with a lovely atmosphere right next to the river with very quick services."
• "The food was alright, and the atmosphere was good."
• "Drinks were also good, good quality cocktails at low prices."
• "The chicken caesar salad was lovely and fresh and a generous sized portion."
• "We ate cod&chips and roast chicken - both delicious and good portions."
• "Went there to eat for the first time on Saturday and it was great!"

Cons:

• "Expensive food, not much in the way of snacks like sandwiches light foods."
• "The only issue I have is that the food was priced a bit high for the overall quality of the food."
• "Great views, but the indoor dining area has the atmosphere of an airport lounge whilst the food is both overpriced and of only basic quality."
• "With the exception of the young Blonde Girl working Wednesday evening the staff are the most rudest and ignorant people I've met in a long time."
• "The food offering was pretty basic - burgers, chips, battered cod etc. Unfortunately the food wasn't great."
• "The worst calamari I ever eaten. That's not calamari is just a uncooked pasta breaded and fried. Disgusting for a restaurant."
• "The food and service were ok, standard pub fair."
• "Expensive, poor service, and the food is ridiculously bad."