Viaduct Showbar Reviews Summary

Bouncer and Security

Pros:

• "Left a review a while ago after a horrible experience with the bouncers but after going in last night things have really changed for the better."
• "The door staff are world class. Polite, friendly and fair."
• "Hats off to Rob for making us feel welcome, and keeping everyone safe."
• "The waiters and bar staff and bouncer were absolutely fabulous."
• "We were first greeted by (Rob we later found out) who was so polite and respectful to us all."
• "Came here for my 18th and absolutely loved it. Bouncers and bar staff were amazing, up for a laugh and all around great assets to the queer nightlife in Leeds."
• "They are very strict on intoxicated people which makes the club very safe."

Cons:

• "The bouncer was super rude, my friends and I went there and found I did not bring my brp but they did, so they say, ok we are not going to now but will go back with you to make sure to be home safely, then they try to enter the bar again. But this time my friends was been rejected, the rude bouncer just said that my friend give him 'attitude' before but no one know what was he mean and he also could not explain."
• "Doorman very rude and disrespectful."
• "Got very abruptly refused entry into this bar as the door staff told us we were too intoxicated."
• "Refused entry at 5.30 pm yesterday. We are a group of professionals, over 45 and not had a drink."
• "Refused entry as sober queer individuals by bouncers, whilst watching 18 yr old straight people allowed entry."
• "A rude female bouncer because one of us was apparently too drunk."
• "Bouncers, are rude, unwelcoming, and can be quite threatening."

Staff and Service

Pros:

• "could of had an awful experience here, but Jordan, who was on his break solved all my problems for me."
• "Absolutely fantastic service and help from the staff."
• "Kyle and Ben as bartenders were very attentive and made us feel welcome."
• "Thank you also to Jordan who helped me with my booking from start to finish!"
• "The staff are great cheers guys and gals."
• "The staff were all very polite."
• "Lovely place, friendly staff, don't matter if you're a local or a visitor, you are made welcome in this place."

Cons:

• "DO NOT BOTHER PAYING FOR VIP. Staff is awful, you will have to be blind drunk if you want to pretend you had a good time here."
• "Bar staff prefer to talk between themselves rather than serving people."
• "The staff are allowed to run wild."
• "Grim- Staff are more interested in serving their mates."
• "Staff literally have the most horrendous attitudes too."
• "Bar staff moody, fed up and not interested in serving customers."
• "Bouncers are power hungry and some of the staff have an appalling attitude towards their paying customers."

Atmosphere and Entertainment

Pros:

• "Would definitely recommend people to book the balcony for any parties/hen dos."
• "Everybody comes for a good time and all I felt was good vibes."
• "Came down on a Sunday night, met a lovely young man dressed as a woman on the door and the show was fab."
• "Good night's with fun music & an incredible drag show."
• "Viaduct was amazing. I had never felt so comfortable around complete strangers before."
• "The place is super cool with a dj and dance floor as well as outdoor seating if you want something more chill."
• "Drinks are cheap & the entertainment is amazing."

Cons:

• "It’s a gay bar full of straight people on Friday and Saturday night."
• "I have never in my life felt so singled out, so attacked, so excluded from a space that I previously, for a number of years considered so welcoming."
• "This place is not inclusive in the slightest."
• "The stage was very small the acts were rubbish."
• "Shows here are great, very sub-par for a general night out."
• "Typical gay bar vibes although super small so nothing special going on in there."
• "The drag queen was just very rude and unwelcoming."

Pricing and Policies

Pros:

• "You have to pay £5 entry which is contactless only which is safer and more preferred by myself."
• "Cheap offers on beers 🍻 and magners."
• "They have their own bar just for cocktails and these were delicious and good value for money."
• "Staff here are the most friendly staff about, drinks are cheap & the entertainment is amazing."

Cons:

• "One drink per person policy in force. Really, really bizarre, and makes no sense."
• "DO NOT COME HERE, AWFUL SERVICE, BAD STAFF, RUDE, UNKIND, NASTY, CRUEL!!!"
• "This place had no face lift in at least 10 years. Smells bad and toilet area is taken over by mold."
• "The £10 entry stings a bit - especially as they still charge it when the drag shows are finished."
• "We finally got upstairs and realised we paid £20 a person for a seat when unless you were front row you could not see the stage even when stood up."
• "I’d leave 0 reviews if I could! £10 to get in, go for a wee and go into the smoking area and get kicked out for being too drunk!"
• "£10 to get in is ridiculous especially in Leeds… for some reason can only buy one drink at a time?"

Hygiene and Cleanliness

Pros:

• "Amazing place. Brilliant entertainment, welcoming atmosphere, forward thinking with gender neutral toilets and inside smoking area."

Cons:

• "I do wish hygiene was at a bit of a higher standard because there's usually tons of plastic cups everywhere and every time I leave Viaduct, my shoes are usually filthy."
• "if you’re going to increase capacity inside the bar you need to increase the frequency of toilet checks .. no toilet roll and flimsy locks for the “female” (note: unisex) toilets."
• "The whole place needs a good scrub and clean. Avoid at all costs!"
• "If i could give 0 stars i would. Not a good vibe and to top it off the toilets are the worst ive ever seen."