Address: Great N Rd, Stevenage, SG1 1XN, United Kingdom
Rating: 4.0
based on 181 reviews.
Parking
Pros:
"Plenty of parking and lots of shops if you are looking for things for your house."
"Good parking."
"Free parking and lots of it with lots of large popular shops."
"There is plenty of space to park and get 4 hours car parking time."
"Free parking and oposit is one of the bigest B&Q stores in the area."
"Easy to park with some great shops to look at 3 hours free parking but if a stevenage match is on you only get 90 mins so be warned."
"Plenty of parking with quite a few disabled bays."
Cons:
"Parking spaces are narrow, so many people seem to drive large cars so tricky to get a slot with room to get in and out without getting your paintwork scuffed."
"However, I have now received a parking ticket from a company called ParkingEye for £100.00."
"This is not the easiest retail park to navigate. The car park is the most ridiculous layout I have ever seen and poorly sign posted."
"Driving around this place is a nightmare whoever designed this parking layout needs there head tested."
"Parking can be tricky at busy times."
"Parking is adequate in a weekday but struggles badly at weekends."
"Parking (if you could get one) restrictions unrealistic as there is no way you could go round all the shops in the time and enjoy the facilities."
Shopping Experience
Pros:
"Brilliant experience today! The shop is lovely and the staff are wonderful and pleasant!"
"One of the retail parks in Stevenage. Between them all there is a vast choice for shopping, DIY supplies etc and makes Stevenage a great place to live and visit."
"Good for a variety of shops in close proximity."
"Good variety of shops with a very large M&S."
"Good collection of large outlets."
"Staff very polite and helpful."
"Got a lot of shops, visited a few times and always found parking. Never struggled for a space."
Cons:
"Has a few options but reality is that it's limited in it's offerings."
"Visited the cafe this noon. Some of the food went unavailable. There were not much choices, even worse that cold drinks and egg benedict were running out. The tables were dirty without staff cleaning promptly."
"Only went to the M & S to spend a voucher... Took ages to get parked, if we had known it was going to be a problem we would have used the car park at the other side of it! But it was a Saturday afternoon!!"
"Nice big stores, visited for Hobby craft as it's my nearest store. Arrive early as possible though due to the terrible car park! and be careful walking from your car to the shops, such awkward angles that most people end up driving over the curbs which can be quite the hazard."
"Very little in terms of food."
"There didn't seem to be much in the way of choice with the shops."
"No trousers, no long-sleeved shirts, poor selection of underwear."
Customer Service
Pros:
"Our server, Ben was absolutely fantastic in making us feel welcome."
"Our waiter (Adam?) was very attentive and made sure we were served quickly."
"The staff in the restaurant area are so nice, the food hall to die for, as always."
"Welcome smile from the Manager who is always very helpful and engaging and staff are always pleasant welcoming and smiling."
"The lady who brought the order was very kind and understanding."
"I visited Hobbycraft yesterday and met with manager Ryan what a great guy, very informative and knowledgeable about the products in store."
"Food was lovely in the cafe and a massive thank you to Hilton he was very helpful!!"
Cons:
"Then after these were cleared it was an hour wait from being cleared to receiving mains... Plates were not cleared and no dessert menu in that time."
"Some of the staff whilst fairly helpful not very friendly."
"All the waitress did was accuse me of putting the fried food on the glass. Disgusted and will never return."
"Shame nandos don't do more veg stuff only one on menu."
"Didn't find any staff to help me with make up I wanted, very disappointed at first post lockdown visit."
"Tried to buy earrings in Debenhams for my wife only X1 assistant on the counter who didn't even say hello to us talking to another customer so we walked out."
"Fairly steady flow of customers. Ordered 2 meal deals and 2 mains... Food was good, service was very very poor."