The Coach Reviews Summary

Food Quality

Pros:

• "The Yorkshire pudding and gravy and veggie sides were delicious."
• "Exceptional food and drinks slightly let down by slow service, poor bread and butter and a rubbish side salad."
• "The food was very good, tasty and the portions ample."
• "Beautiful classic French favourites with a British edge. Always delicious."
• "The ale and food were even better than I expected after reading glowing reviews."
• "Food is delicious and the drink menu offers many alternatives."
• "The food was great, and the bar even made custom cocktails for us."

Cons:

• "Steak came covered in sauce so you could barely taste the steak beneath it."
• "Went for lunch with colleagues and we ordered the Salt Beef sandwich... possibly the worst lunch I have had for a long time."
• "Inattentive service and mediocre dishes."
• "The roast potatoes: Grey. Soggy. Depressing."
• "Several dishes were oversalted to the point of being fairly unpleasant."
• "The sirloin steak was the worst I've ever been presented with."
• "Food was of poor quality and incredibly salty."

Service

Pros:

• "Our waitress Itunu was polite, patient and really helpful."
• "Absolutely outstanding service, pork cooked to perfection, divine chocolate brownie and the Christmas decorations look amazing."
• "The staff were so friendly and the food was delicious!"
• "The staff was AMAZING, so friendly and helpful...and took such good care of us crazy Canadians."
• "The staff was amazing and the manager was one of the nicest people I have ever met in my life."
• "Enjoyed my visit thoroughly! Very curtious and professional staff."
• "Professional and warm service and most importantly- delicious food and great wines!"

Cons:

• "Atrocious service - made a massive fuss over not paying the full 'Optional Service Charge'."
• "The service was really slow and the food took a while to arrive."
• "The server seemed out of it and was suggesting items that weren't on the menu."
• "The lack of personality from the waitresses, tip added without any effort from the staff."
• "The waitresses seemed a bit inexperienced and way too casual."
• "Snobby, unwelcoming manager."
• "Very poor service. Waitstaff we’re inattentive and at times rude."

Ambiance & Decor

Pros:

• "Good spot for a romantic date. Favorite was the rhubarb meringue!"
• "The extension in the back is filled with light, & I imagine the small back area being a lovely place to lounge in warm weather."
• "Really love atmosphere, ambiance combining the pub's features with a French bistro elements."
• "The room is cosy, nicely decorated. The bed is VERY comfortable."
• "My favorite pub in the area with good decor, very nicely selected tap, cleaner than many other nearby options and less crowded."
• "Beautifully renovated, lots of character."
• "Nicely tucked away on a quiet side street, we were greeted by a buzzing atmosphere and understated decor."