Address: 120 Lichfield Rd, Rushall, Walsall WS4 1ED, United Kingdom
Phone: +441922625229
Rating: 4.2
based on 84 reviews.
Customer Service
Pros:
"very friendly yet professional staff!"
"The staff were friendly and great with a quiet 8year old getting him to kick the ball, dive like a goalkeeper and lifting the world cup."
"Staff are very attentive and great with the kids."
"Both the photographer and his assistant were brilliant with our children."
"The staff were brilliant with her and really made her comfortable and happy."
"The girls absolutely loved it and the staff were so friendly and patient."
"The staff are an absolute pleasure to be around."
Cons:
"Please don't waste your time with this place... They may be good however the way they do business is appalling! Attempting to pressurise you into purchasing items which are well overpriced."
"Super awful place. Please avoid at all cost... Such a scam, manipulative, and fraudulent company."
"The staff member we dealt with was dam rite rude!"
"Member of Staff who dealt with us was very rude left me standing for 45mins in the cold I'm disabled therefore was unable to sit on the very low furniture no other chair was offered to me do I could sit and wait for my friend I will never use them again have used them in the past ......"
"Came back week later as planned hours jeorny for viewing to meet a really rude sales rep."
"Total scam the staff are scam artists."
"They completely ignored me. I tried several times."
Photography Experience
Pros:
"The shoot itself was great fun and very relaxed. A week later we returned to view our photos and I was brought to tears."
"The way they were with Zak, making him laugh and smile for the camera was incredible."
"Fantastic experience, as a photographer myself I'm picky about who to have photos with for the children, but my daughter thoroughly loved her fairy photoshoot."
"First off the photography and post processing are fabulous."
"Amazing experience, I won a boudoir photoshoot which was amazing I loved it the girls put you right at ease and although the photos following the shoot are costly they are well worth it !!"
"We are blown away with how fantastic our little girls fairy photo shoot pictures are!"
"The photographer and assistant were great they put our little at ease and made her feel like a fairy do from the very start."
Cons:
"The studio itself was a bit grubby, the props were cheap and tatty and the experience wasn't as explained to us."
"A few days later I broke out in lots of spots on my face which I can only put down to dirty makeup brushes."
"The photographer spent a long time chimping and missed a few really genuine smiles, and the strobe didn't seem to fire reliably."
"Despite having a booked slot for a photo session for my baby, we were kept waiting for nearly 45 minutes before being taken through to the studio."
"All the 6 photos were corrupted."
"I wasn't made to feel special."
"Very disappointed. I will never do this again!!!"
Price and Value
Pros:
"They are expensive but the quality is amazing."
"Always worth the money."
"The quality was excellent; to this day, these photos remain my favourite ones I have just of me."
"The photos are just beautiful 😍 Treasured memories for years to come."
"Would definitely recommend to anyone looking for a magical photo shoot."
"Myself and my partner can not thank you enough for capturing such beautiful snaps of our beautiful daughter."
"Photos were beautiful, the viewing was great and they helped us to decide what would fit in with our home."
Cons:
"I mean £200/£250 for digital is still okay but the price were too high."
"Do not waste your time and money with this photography company."
"This place is triple the price of every other company we have gone to and the same quality!"
"You can’t get any digital photos without paying £500+ so they have you there."
"Charging £670 for 10 digital images for a baby photoshoot or £1200 for the lot."
"The pictures were lovely however I can’t help feeling with the correct pose and contrast adjustment we would have had the same outcome at another studio for less than half the price we paid here."
"Disgustingly misleading, and trying to emotionally bribe people into buying photos by showing all the brilliant shots first, and then stating they will be deleted if not purchased."