Topgolf Watford Reviews Summary

Parking

Pros:

• "Plenty of free car parking and easy to find."
• "Plenty free onsite parking."
• "Parking is a benefit - free and plenty of it."

Cons:

• "The parking is a nightmare, you may well have booked a time slot and be paying £18 a head for a couple of games but you have to park on a bank, up a hill, along a stream most of the time as the carpark and overflow is always rammed."
• "Parking is terrible, 2 car parks one being an overflow which is a joke as it holds 8cars."

Staff and Service

Pros:

• "The staff particularly the ones in red jackets were very helpful."
• "Assistant manager Sara was great at creating a resolution and gave us a refund and made the food again so it was hot and complimentary hot drinks."
• "Amazing venue we had a group birthday booked. Ella was an amazing host."
• "Top golf was amazing, I went with my family yesterday to enjoy myself and my experience was unreal, the staff made us feel welcomed and we're happy to help us."
• "A big thank you to Ashley for making my birthday that more enjoyable."
• "Great service from the staff there, loved the food, again great service & food came quick & very filling."
• "The staff were all so friendly and helpful, the game was fun and the food was tasty too."

Cons:

• "Terrible experience. Staff were really cold and absolutely not understanding."
• "His aggressive tone of voice and attempts to intimidate me left me feeling uncomfortable and frustrated throughout the entire visit."
• "Seriously don't know what the hell they're doing, or why you're bothering to pay that many people to do nothing."
• "Also toilets was disgusting and I didn't see signs of regular cleaning, considering there is probably 200 plus people in the place at the time we was there."
• "When we told management about this, they did absolutely nothing."
• "Very unpleasant experience as he approached in a intimidating manner."
• "This is not a way to speak to anyone! Ruined our family moment and our day."

Food and Drinks

Pros:

• "Great fun. Lovely staff and delicious food. Love the fact that it has a fully stacked bar and genuinely good food."
• "The signature nachos with BBQ pulled pork are so good."
• "The place does great food but during busy periods its not fair for people to be sitting down and eating, whilst they're playing as people are waiting to play, when they could eat downstairs."
• "The food was amazing, Good selection of drinks from coffee to alcohol."
• "The food was amazing and way beyond what we were expecting."
• "The food tasted amazing, the korean wings are a must."
• "Food was also good. We had burgers and appetizers."

Cons:

• "Food and seating are poor and uncomfortable on hot days."
• "Great fun for the golf, but the food is terrible..."
• "Very expensive drinks and food, the OREO milkshakes are over blended and the coke and orange juice taste water down."
• "The food is mediocre and the fries were soggy but you don't really come here for food."
• "The milkshakes were a bit runny and not thick enough to enjoy properly."
• "The chilli cheese dog was awful, red in skin so closer to a savaloy, and the chili wasn't great."
• "The food did take a little longer to arrive, and wasn’t that hot."

Facilities and Environment

Pros:

• "Fun fact, Watford is the world first ever TopGolf!!!"
• "Very enjoyable and great price."
• "Fun. Plenty of parking. Large area and set up is good."

Cons:

• "Adventure golf course has many of the waterfalls and streams broken just dried up with dirty ponds scattered around that havnt been cleaned in years."
• "Toilets are terrible. Water on the floor etc … too small for the venue."
• "Also females toilets are currently out of toilet paper so some numpty has put hand towels in their place, already blocked toilets, God help it when evening rush starts."

Experience and Entertainment

Pros:

• "Wonderful experience !! Not just for golf lovers but also for beginners."
• "A really fun experience with golf!"
• "Ohh man! Truly happening place."
• "Amazing experience playing golf with bite to eat at the same time."
• "Highly recommend it. Perfect for golf and none golf players."
• "Great golfing experience with a fun points system only let down by massive delays."
• "Whether it's having a few drinks with your friends or spending the day with the family. You'll for sure have a good time."

Cons:

• "Terrible if you’re going here as a family."
• "If you're looking for a real golf challenge, you might want to go somewhere else."
• "Multiple balls not registering points when going in the targets."
• "The targets are so big that even a blindfolded chimpanzee could probably hit them."
• "Only giving 2 stars as it is not a safe environment…because they allow people to queue jump there are a lot of people waiting for bays."
• "However, it is plagued with yobs hanging around and creating a negative atmosphere that the staff do nothing about."
• "Awful experience as first timers. Staff were less than helpful."

Management and Organization

Pros:

• "However there is a clever queue system to let you know when your booth is ready."
• "Everything uses smart technology to track scoring so it takes away any need to use pen and paper for scoring."
• "They even show live sport so you can watch it while you play."

Cons:

• "Booked a booth for £35 but told I can’t go upstairs…."
• "Queue system is bizarre. You can’t book ahead, you have to just show up and join a virtual queue."
• "Ridiculous amount to pay and reserve a bay £40! Waiting time if you have not pre payed for a bay is well over an hour which is a complete waste of time."
• "Shocking waiting times, poor organisation and unapologetic staff. A 3 hour wait for a bay to play 45 minutes worth of games just isn’t worth the money or time."
• "Poorly Managed and poor customer service....clueless Managers."
• "Poor policy around pre-booking a larger group of more than 1 bay."
• "Mid-game, without warning, they shut off the game/screens (wiping out scores) and came to us urging to hurry up and 'chop chop' to leave because they were closing."