BAMBOO LOUNGE Reviews Summary

Atmosphere & Environment

Pros:

• "Nice atmosphere, friendly staff, family area separated from shish area."
• "The lounge is massive lots of seating inside."
• "Great atmosphere for family or just a friend gathering."
• "The atmosphere is brilliant. Big TV screens and live music."

Cons:

• "It's very cold inside, so wear extra layers as you might freeze completely."
• "Very disappointing food, so oily Sharma wrap."
• "Staff looks like they have no idea where they are and what is going on."
• "Note in the menu stating minimum order per person £15 is so off-putting."

Service & Staff

Pros:

• "Visited this place multiple times, always experienced amazing service."
• "Great service-the waitresses & the guys taking orders are so friendly and helpful."
• "Server were truly obliging towards my friends and I."
• "Great service and great atmosphere."

Cons:

• "Everything was good but people serving didn’t seem very happy."
• "However, tonight's visit was disappointing. Ordered a regular blueberry shisha priced at £23.00, but was charged £25.00."
• "The service was slow. They gave me cold fries."
• "Absolutely disgusting customer service."

Food & Drink

Pros:

• "The food - what a tasty and enjoyable food. Everything was very tasty, nice seasoning."
• "Drinks, dessert are good."
• "Food is delicious. Whatever we ordered was great except for hotdog wrap which was very plain."
• "Food was not the best. However, the iftar buffet had such a large variety that I cannot complain really."

Cons:

• "The food was extremely cold and very dry shawarma, again we ordered food for 5 people and every 20 minutes one food would come to a person."
• "Very very very poor, service absolutely atrocious. I ordered a shisha and food. Literally forgot my order and didn’t even bring my food as what I ordered."
• "The food was good. The entertainment however is unbelievably fun. Unfortunately, there is an Egyptian guy who always for some reason serves us and he really can make you (girls) feel uncomfortable."
• "Not at all satisfied with the food. The meat was beyond salty."

Shisha Quality

Pros:

• "Although shisha came pretty quick and was amazing, they had live singing and atmosphere was great."
• "The best Shisha place in the whole of London! The quality has improved so much! More smoke, more flavour and taste!"
• "This venue for has exceptional shisha and live music offerings."
• "Shisha and live music. Amazing atmosphere well into early hours of the morning with amazing voices from the Arab world."

Cons:

• "The shisha was terrible I ordered a lemon and mint and it had no flavor what so ever, just had a burning taste to it from the first mint they got it for me."
• "Shisha was absolutely rubbish. Cookie dough was inedible."
• "Extremely disappointed in the service and shisha. Food was mediocre however the shisha was appalling."
• "The WORST shisha lounge I have ever been to! The shisha was weak and tasted horrible."