"Their food tasted delicious and can’t fault them."
"Tasty food served by friendly staff in clean surroundings."
"The food was so delicious! We got the chilli paneer, chilli mogo, mysore dhosa and chole bhatura and crispy bhajiya!"
"Nice modern, clean, warm, and spacious setting. We ate off the a la carte menu and the food was delicious!"
"The unlimited buffet was really delicious and even my friends order samosa Chat and paneer chilli they also liked it."
Cons:
"Mediocre & overpriced buffet."
"Extremely disappointed with Sakonis’s, the food quantity we got today was a quarter of what we normally get."
"The big let down was the taste. Definitely can't do by adding some flavors to the food."
"It's really third class experience which I have here. When I ordered dal tadka and rice after one hour they told me that they don't have in stock."
"Food is always oily and delayed. The mogo was soaked with oil, mushrooms were very small like peanuts, chilli paneer was okay and hakkas noodles okay but lacking flavour."
Service Quality
Pros:
"I must say their service deserves 10 stars as they were so attentive even during busy times."
"Service was friendly and fast as well. Recommended."
"The service was excellent and we enjoyed. We had a good time. Friendly and helpful staff."
"The food was nice, big portions. Friendly staff. Very clean venue."
"Excellent service by very friendly staff great food best chilli paneer, bhatura were fresh hot and really tasty atmosphere was relaxed really recommend this Kingsbury Sakonis."
Cons:
"Having to wait a long time for poor service as well! Needs improving as there are also flies buzzing around in the toilets!"
"But I would avoid going to Sakonis on a day when they have offers on. (Buffet offer at reduced price) It gets too busy and the staff were unable to keep certain dishes refilled due to heavy demand."
"This is normally our go to restaurant for take away but the food quantity we got today was a quarter of what we normally get."
"I ordered mixed chat from Sakonin this evening and found that the item ordered was not as described on their website."
"Very poor service and when the food was brought out it was cold. Used to be very good but I suspect the long lockdown closures have affected this business."
Ambience and Cleanliness
Pros:
"Tasty breakfast served by friendly & helpful staff in clean surroundings with nice masala chai & chutneys."
"My son took me for a birthday lunch here today. Nice modern, clean, warm, and spacious setting."
"The atmosphere was good, clean and friendly. The food was lovely and well presented."
"The atmosphere was relaxing, I enjoyed the music, and the service was superb."
"Lovely food, chilled atmosphere and great customer service."
Cons:
"Needs improving as there are also flies buzzing around in the toilets!"
"Parking is a problem! Amex cards are not accepted either!"
"The food was very nice, but the service was excellent. Prachi, Bansi and Anup were fantastic. The restaurant was busy but she continued to serve us with a smile and accommodated us much as possible."
"Not much Vegan options or weren't obvious from the menu, way too pricey for the type of food and location."
"Cold food, dried, poor service, no comparison with other Saloni’s Needs huge improvement in customer care to become Real Sakoni brand."