Masala Restaurant - Award winning restaurant Reviews Summary

Food Quality

Pros:

• "We had the Lamb Biriyani and King Prawn Malaba - which were both delicious."
• "Had some delicious Indian food here - the butter chicken was yum!"
• "The garlic chili chicken was delicious, although not as spicy as the advertised heat."
• "Meanwhile, my favourite curry in the world is made very well here, the cashew curry pasanda. It is creamy, sweet, buttery, and heavenly."
• "The chef's special curry, murjhi curry was so tasty I nearly wanted to order a second."
• "The food was extrememly delicious, had a good (and ajustable) spice level."
• "The food was tasty, lamb tender and naan was delicious."

Cons:

• "The Keema Naan was partially burnt and tasteless as well."
• "Portions were small and food was overpriced."
• "Food was ok, but not great."
• "Fish tasted frozen."
• "The food was VERY fade and tasteless. The currys were VERY OILY and there was no difference between Butter Chicken and Tikka Masala."
• "Every dish was just swimming in grease and the paneer was half cooked."
• "The food taste was very bad (hard roti, cold curries)."

Service

Pros:

• "Great food, attentive service, being treated like family."
• "All the staff were freindy and attentive."
• "Staff were attentive throughout. Especially our waiter Abdul."
• "Friendly staff, we made friends with Abdul and Muhamed."
• "The service here is absolutely amazing, the team here are really attentive."
• "Mohammed went above and beyond for us and put the cherry on top!!"
• "Staff couldn’t be faulted! They were kind and very accommodating with food allergies."

Cons:

• "The food is good but the service is awful. Repeatedly bringing us the wrong thing or forgetting what we ordered."
• "The personal was not very enthusiastic and were trying to get us to order more food."
• "Service was shambolic and they reached over our plates."
• "Waiter only took starter order, he for some reason thought I will only have the starter."
• "The waiter was very rude."
• "The service was slow and they brought us the bill even though we hadn’t asked for it and were still drinking our beer."
• "Specifically, it seemed as if our waiter was trying to scam us out of our money at every turn."

Atmosphere

Pros:

• "We could not have chosen a better place. From the moment we stepped in we knew that it would be incredible."
• "This is where you should eat on brick Lane."
• "Enjoyed the meal but the atmosphere could have been a little more chilled out."
• "Great atmosphere."
• "Enthusiastic host who enticed us into his establishment."
• "The ambiance was delightful, with warm, inviting decor that set the perfect mood for our evening."
• "The atmosphere was all round brilliant."

Cons:

• "Toilet was gross."
• "Worst indian restaurant ever, AVOID AT ALL COST."
• "The place was cold and they seemed to be having some sort of business meeting upstairs so there was a lot of traffic."
• "Music so loud we couldn't talk to each other."
• "Sadly, the music (authentic Indian) was ear piercingly loud."
• "It's very loud and noisy inside the restaurant with the table next to us talking extremely loudly and the background music was too much as well."
• "The only downside to this place is the decor. Guys get yourself to B&Q and give the walls a lick of paint and also sort the toilets out, they are not good."

Value

Pros:

• "The prices are more than fair despite there being 6 of us, with main dish, drinks, naans, extras and a few sides, we only paid just over £100 which is very fair."
• "The pricing is cheaper compared to the other restaurants in bricklane and the food is cooked to a high standard."
• "Had fantastic food at a reasonable price."
• "The service was friendly fast and prompt with great value."
• "Very reasonable prices and friendly staff."
• "The prices for food is very impressive because no one will get that kind of quality food in this price."
• "Very reasonable prices."

Cons:

• "Basic Indian food, nothing special, was way over charged even for things we didn’t order."
• "Very poor food and massively overpriced."
• "They charged us £53.00 per person!!"
• "Some guy on the street said we could get 25% of our whole bill and free drinks but when we asked for a beer each they brought us a small 1/2 pint container."
• "They push Popodom on you while you wait, which misleadingly is listed as 1 pound on the menu, then proceed to charge you 4 pounds for popodom and 4 pounds for chutney (for a party of 4)."
• "The poppadoms that were offered actually cost more than a curry (8 pounds including dips), which seems to be slightly too expensive."
• "They also just add a service charge without asking if you want to tip."