Zizzi - Kingston Reviews Summary

Service

Pros:

• "The staff were lovely and the social distancing guidelines were followed without fail."
• "The staff were very friendly and helpful."
• "Friendly staff and quick service."
• "The food was delicious and the staff were professional and kind."
• "We were served by the lovely Erin and Steven who had brilliant knowledge on the menu- especially gluten free which was very helpful!"
• "Service excellent."
• "Exceptional service from Steven the assistant manager."

Cons:

• "They were not very on the ball about checking when we were done / next courses."
• "Left at the entrance waiting to be seated, ignored then told the manager needed to be asked but instead of asking wonders off and serves another table...8mins waiting..."
• "We had such poor service from then onwards."
• "The service was a bit slow, particularly at the end of the meal when we wanted to pay the bill."
• "Service ultra slow and staff do not care about customers."
• "The service was awful, the worst I’ve ever received in a restaurant."
• "Service is joke. Waited for 40 minutes to starters arrive."

Food Quality

Pros:

• "The food I think is better here than the surbiton branch. Toppings on the pizza were more generous and the food was just nicer."
• "Beef and venison pasta delicious."
• "We enjoyed rustic pizza at Zizzi. This brunch made great pizza 🍕 we loved it!"
• "The food overall was very nice."
• "Very good food and a very nice restaurant."
• "The vegan margherita rustica is the best vegan *cheese* pizza I've had."
• "Food is wonderful as well!"

Cons:

• "It looked like slop."
• "Is goo to eat here but don't order from deliveroo... Food is always cold or Weir textured."
• "Placed order via Deliveroo for two Pizza Rusticas with extra toppings... Was utterly disappointed."
• "The pizza crust was hard to cut and Bolognese did not look appetizing at all."
• "The Lasagna is dry and cold, Pizza Picante is just covered with too much dried chillies, and kids pasta sauce is too salty."
• "Food was tasteless and every single waitress who had long hair, did not have it tied back."
• "Poor tasting food. We wanted to have a nice Italian dinner Unfortunately We got these junks for 40£ Any Italian ready meal from the supermarkets is taste better."

Ambiance & Decor

Pros:

• "It has a very nice rustic and Italian aesthetic there which was just nice to look at."
• "Child friendly. Good distancing. Clean and spacious. Close to good shops and not far from the river."
• "Nice place, especially if you visit with kids."
• "Great decor and quality food."
• "The restaurant had a nice interior."
• "Lovely venue, nice decor inside and great atmosphere."
• "Off the market Square in Kingston this Zizzi restaurant is beautifully laid out."

Cons:

• "It's extremely cramped, as if the most possible number of tables have been shoved inside to make the best use of space!"
• "The restaurant acoustics is such that it gets headachingly loud inside!"
• "Signage to toilets terrible."
• "Place is dated and need a refurbishment."
• "It is a lot more cramped however."
• "Very noisy inside And was hard to hear waiters."
• "The ladies 1 of them completely broken and unavailable."

Value

Pros:

• "Make sure you have your Taste Card ready for amazing 2 for 1 offers on starters mains and desserts."
• "Prices reasonable."
• "Food is delicious and has great prices."
• "Get a window seat and people watch while you enjoy good wholesome 👌 food."
• "The best Beef Lasagna in town with the most delicious Bechamel cream in top I have ever tried!"
• "Great service excellent value tasty food."
• "Always good food here, pizzas are exceptional!"