Latin House Reviews Summary

Food Quality

Pros:

• "Every dish was cooked to perfection."
• "I tried both the black and original paella, both delicious and not fishy at all."
• "The food is not only amazing, but the quality is top-notch."
• "Wonderful experience at the Latin House. Good ambience and a wide variety of non-vegetarian options."
• "The tapas here are excellent! I highly recommend the tortilla de patatas."
• "The food is delicious and the portions are good sizes."

Cons:

• "The garlic prawns were slightly disappointing both from a presentation and taste perspective."
• "Pique a lo Macho lacks meat, it’s a disgusting wet mix of sausages and bland chips."
• "Some items were too salty."
• "The plantains side could have come with a dip as they were a bit dry."

Service Quality

Pros:

• "The customer service is always excellent, you don’t wait long at all to get served."
• "The service was excellent, with friendly staff."
• "Highly recommended for a truly delightful dining experience!"
• "Our servers were both really friendly and made the whole experience that much better."
• "Irene and Wilson were so welcoming, the service fantastic, and a real Latin vibe to the place."
• "Staff are extremely knowledgeable and make great recommendations."

Cons:

• "We wanted meat but received none of it. Extremely disappointed and frustrated for a Saturday night meal."
• "The service could have been a bit quicker with the drinks but it was a busy night when we were here."
• "The waiters took forever to bring our food, some guests got the wrong order or no food at all."
• "Lovely food however the service was shocking."

Ambiance and Atmosphere

Pros:

• "The atmosphere is warm and inviting."
• "The music is combination of 80s tunes and Latin music."
• "The decor inside is really nice, with a little wooden bar."
• "The ambiance is very welcoming and charming."
• "The food atmosphere was amazing! The staff were so attentive."
• "The environment is very positive and the music perfect whilst you eat."

Cons:

• "Upon entering the restaurant a faint smell of damp hits your nostrils which is obviously somewhat off putting for a restaurant."
• "Friendly staff and nice environment although music could be less loud."

Value for Money

Pros:

• "The value for money is quite incredible, the service is immaculate."
• "Latin House is a rare gem in South East London as they're able to cater to small/large groups with tasty food, great service, a warm/welcoming atmosphere and reasonable prices."
• "The drinks are great value 5 till 7 weekdays at I think £12 for 2 and really well made."
• "The portions were great for the price, the quality produce fresh and cooked to our liking."

Cons:

• "We went for happy hour 2 x 12 on house cocktails and some tapas dishes."
• "The only thing I would say is the jugs of cocktails needed to be slightly stronger."