Repair Centre UK Reviews Summary

Customer Service

Pros:

• "The man named Darshan Helped me and more than 20 minute I was in that shop they done all my work with customer care conversation."
• "The online chat was really helpful and a nice function."
• "The owner of the shop is very friendly and way too helpful."
• "These guys were friendly, helpful, quick and the cost was reasonable."
• "The staff was extremely friendly and willing to help."
• "He was very helpful and polite and always with a smile."
• "The man in the shop really friendly and helpful."

Cons:

• "Not sure where all these reviews are coming from. I left two phones here Friday, it is now Tuesday morning and I have heard nothing from them."
• "Plus every time I was calling them to check up on the status of my phone they were extremely rude.. not the girl.. only a male."
• "During this time my calls for updates where ignored or answered and then immediately hung up!"
• "At first very friendly, but as soon as the transaction is done they do not even reply to emails."
• "Very rude individual who obviously doesn't need my business?"
• "The customer service is a joke, refused to answer direct questions."
• "Not recommended- not professional."

Repair Quality

Pros:

• "The repair to my phone screen was done really quickly."
• "Not only they fixed the PS4 but thoroughly cleaned it and very professionally repaired the unit."
• "But Mobile Repair Centre revived it and saved all the data and photos in the process."
• "The quality of the repair was phenomenal. It is just like having a new phone."
• "Repaired my phone screen very quickly and efficiently with no hassle."
• "Repaired my PS4 well in a timely manner."
• "Excellent service...restored an HTC M8 when others couldn't."

Cons:

• "I had my HTC One m8... the screen was frozen... back with battery problem... now I am suffering with that handset is no working properly same problem just after 3days."
• "£59.99 just to replace the old battery on a M8 is extortion."
• "Absolute incompetent... THEY BROKE MY CAMERA INSTEAD OF CHANGING THE GLASS!!! Rude."
• "Paid £20 extra from the price given which wasn’t a problem until the PS4 turned off instantly."
• "Moral of the story don’t get console repairs from here due to the lack of education for electronics they have made the problem even worse than before and the PS4 is no longer working at all."
• "Took my HTC desire with a software problem, got it back bricked!"
• "Repair was average at best. Body on phone has small marks where screen was prised off. Backlit buttons don't fully illuminate now either."

Price and Value

Pros:

• "No extra charges, no pushing you toward more expensive products."
• "They solved my problem at a reasonable price and on the spot too."
• "The cost was reasonable."
• "Prices are reasonable for the quality."
• "Good price (especially compared with Apple, which wanted about three times as much)."
• "Really cheap too. Got it for £140 whereas others stores were charging £170 and up for the same thing."
• "Friendly and thorough at a reasonable price."