"The DLR stop is step free, so it’s easy to get to it’s not far from central London."
"You should walk into the ASDA car park and follow the path round to the far corner and there's a step free entrance."
"If you have a pushchair or buggy get off at Mudchute DLR or Island Gardens DLR as the walk is easier for families."
"It’s easily accessible by train, bus and car (park at Asda)."
"Easy to reach via the DLR Mudchute station."
"Accessible with buggies if you take the right route."
"Feels like you are in country side and this amazing place is open to public for free."
Cons:
"The farm itself had very bad signage. Difficult with roam around with a pram."
"We came in by a back entrance past ASDA which I do not recommend if you have a pram or need accessible access as it's not step free."
"The terrain and surfaces not suitable plus there are stairs to deal with if you come from mudchute DLR station."
"It's very hard to find the animals and facilities in this park, there is signage but the farm is criss-crossed by generic bridleways and generic paddocks."
"The entrance from the Asda is very steep and if you're manual wheelchair user you might need some assistance as it's very hard going."
"The website says its easier to get off at Coldharbour DLR and walk through Asda car park to the far right corner then follow the nature trail... erm that route is not very pushchair friendly."
"NOT BUGGY FRIENDLY!"
Animal Welfare
Pros:
"Lovely large open paddocks for the animals and a wide variety of breeds as well."
"Well-kept animals and surroundings and beautiful paths to walk through."
"The farm was just wonderful, we could tell that it had animals that were well taken care of and had a loads of space."
"The staff adore and care for these animals."
"The animals seem to be very well treated."
"The animals look well looked after and there's a variety (llamas, pigs and very pushy goats!)"
"The animals are really well looked after, they don't want for anything."
Cons:
"I felt the animals were Neglected."
"Animals didn't look too healthy, not really a lot animals to see."
"There was a chicken in a tiny cage who had clearly been plucking its feathers out."
"The animals were quite thirsty and hot and I feel a little bit sorry for them in such hot weather."
"Animals look so unhappy and fed up and so do the farmers/workers."
"When I went the other day though one of the horses (brown, in field with a grey horse) was chewing on the fence (a sign of extreme boredom)."
"Some of them should have more space."
Staff and Service
Pros:
"The people who work there are friendly and knowledgeable."
"Staff all over the farm are friendly and helpful especially a couple of young men who were more than helpful."
"Friendly staff."
"The staff where very friendly."
"The staff are very friendly and approachable."
"The staff were really friendly and accommodating, they allowed for us to put all the children's back packs in a room."
"The employees/volunteers really care about them!"
Cons:
"Only downside was the rudeness of the staff in the cafe."
"The staff have disrespected my family and members of the community."
"Sadly the lovely experience ended on a sour note when the lady serving us in the cafe was inexplicably bad tempered."
"The rest of the staff did nothing to make the situation better and simply looked blanked face and indifferent to the whole thing."
"Food is poor quality and people quite rude."
"But 2 times being here 2 different members of staff were so incredibly rude."
"The staff at the on site restaurant are shockingly rude and lacking badly in professionalism and communication skills."
Facilities and Activities
Pros:
"The farm is quite big, very clean and they have a great café."
"A lovely family-friendly venue that promotes a grand welcome for the community."
"Great place to go with the kids."
"The farm has baby change, toilets and you can buy feed for the animals which was a much loved activity."
"Always lovely for a quick, easy and cheap day out 2 little play parks either side of the farm and lots of green space to have a picnic and they also have a cafe thats not too expensive."
"The entire area is dog friendly including the cafe with plenty of hand washing facilities."
"Children will love the opportunity to interact with the friendly farm animals, and there are even opportunities to feed and pet them."
Cons:
"This section was closed off including where they had kept birds and small animals."
"However there is nothing else to do with kids... No activities."
"It was a disappointment, as there seemed to be half the animals we saw the last time we visited (2019)."
"Unfortunately the petting corner wasn't opend but that gives us an excuse to come back."
"There was no longer wooden player area."
"We didn't find any volunteer who could serve the needs of a family visiting a farm with their children."
"But today, we found some of the animal enclosures are out of bound. This could be due to COVID."
Cafe and Food
Pros:
"The kitchen was full and outside tables as well."
"Mudchute Kitchen cafe's staff are so amazing and food is so so good."
"The café has a great menu with very generous portions."
"The cafe serves a range of snacks and drinks, making it the perfect spot to refuel after a day of exploring."
"The cafe which was quick and delicious with a good range of food for both adults and kids."
"the cafe is lovely and reasonably priced, staff are excellent."
"The cafe is great value and does brunch, paninis, jacket potatoes, hot dogs, pasta etc."
Cons:
"The lady selling the food for the animals short changed me."
"Food is way too expensive anyway."
"I found it a little over priced for food."
"Food is poor quality and people quite rude."
"We had to wait an hour for food."
"They ran out of ice cream which was frustrating in the heat of summer!"
"CAFE wasn’t open the Shop was closed It wasn’t even closing time yet."