Rosa's Thai Queensway Reviews Summary

Category: Thai restaurant London

Address: 36 Queensway, London, W2 3RX, United Kingdom

Phone: +442036870170

Rating: 4.6
based on 172 reviews.

Food Quality

Pros:

  • "Had the pad see ewe with mushrooms and veg which was delicious."
  • "The food was good enough, considering I’m from South East Asia."
  • "The spring rolls were fantastic."
  • "The quality of the food is very good."
  • "The food tastes good, but is overpriced and the portions are small."
  • "Ordered stir fried flat noodles with chicken (Pad See Ewe), the flavour was not bad."
  • "Food was very good, spring rolls were excellent and crispy."
  • "The food was delicious and very generous portions."
  • "We had the sharing platter to start and then a rich and delicious slow-cooked beef massaman curry."
  • "Absolutely delicious Thai cuisine."

Cons:

  • "The Pad Thai was ok, but not great. It tasted too much like vinegar."
  • "The food was good but not amazing. The duck curry was a whopping £16.50 and the duck was definitely not ‘slow cooked’ it was duck breast in slices."
  • "My expectations were high due to great reviews but was very disappointed with the food because they were very bland."
  • "I had a decent experience during here. In terms of food it was good not great if I compare it to other Thai restaurants."
  • "Coconut rise was super hot, crisp and not coconut absolutely."
  • "What a pity the service doesn't match the food. Out of 4 meals they got 2 wrong."
  • "The food was only slightly above average."
  • "Rosa’s is so inconsistent but the branch in particular is below standard. The Pad Thai I was served was a sweet, sickly gloopy mess."
  • "Visited for 2, 7PM on a Tuesday night for dinner. The food was a bit bland."

Service

Pros:

  • "Lee was my waitress and she was kind and attentive."
  • "The staff were friendly and polite."
  • "The staff were very friendly and nice."
  • "The service was friendly and fast."
  • "Rosa’s Thai was excellent. The service was spectacular!"
  • "From the food to the service, everything was perfect."
  • "The service was friendly but a bit slow seating us and to take our orders."
  • "The staff are nice and helpful."
  • "Tayron was lovely, always checking on us, was prompt with the service and very friendly."
  • "Friendly and attentive staff."

Cons:

  • "But we were slightly disappointed at the portion sizes compared to their cost - they were a bit on the smaller side."
  • "The service was very slow - there were only 4 tables and we waited half an hour for our food to be cleared once finished."
  • "We arrived on time with reservation, given a table and then sat for 30 minutes without seeing any service."
  • "The service here is the worst I experienced during my stay in London, completely HORRIBLE."
  • "Rudest staff I’ve encountered. Upon entering, the waiter simply made sign crossing his arm saying 'no tables no tables'."
  • "The waiter (an old Asian man) was in a really bad mood and very rude."
  • "The service was not great - the lady who took us to our table and took our order looked almost irritated that we were there."
  • "Paid extortionately for a subaverage generic to any Asian household meal."
  • "Service was very slow, the restaurant’s ambiance was tedious with no background music at all during the evening."

Ambiance

Pros:

  • "It's a compact little restaurant that's tastefully decorated, and the welcome was warm."
  • "For a small restaurant, the atmosphere wasn't too noisy."
  • "The place was cosy and you can tell they make an effort to be unique."
  • "The atmosphere in Rosa’s is cute and cozy."
  • "Wonderful atmosphere, would indeed recommend to my friends as my visit was lovely."
  • "Absolutely love this place. I've been coming here for a while now and I can confidently say this is the best Thai place I've been."
  • "Very nice ambience, great staff."
  • "The ambience was very nice but not the food."
  • "The atmosphere and ambience was calm and pleasant."

Cons:

  • "The service was reasonable, but the place felt more like a taxi rank or motorway service station with the hoards of delivery riders coming through all the time."
  • "The music was barely audible, creating a weird and uncomfortable silence where everyone can hear what you're saying."
  • "Zero atmosphere, no music."
  • "The restaurant’s ambiance was tedious with no background music at all during the evening make us feel like we were sitting in a canteen room."

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