Address: 36 Queensway, London, W2 3RX, United Kingdom
Phone: +442036870170
Rating: 4.6
based on 172 reviews.
Food Quality
Pros:
"Had the pad see ewe with mushrooms and veg which was delicious."
"The food was good enough, considering I’m from South East Asia."
"The spring rolls were fantastic."
"The quality of the food is very good."
"The food tastes good, but is overpriced and the portions are small."
"Ordered stir fried flat noodles with chicken (Pad See Ewe), the flavour was not bad."
"Food was very good, spring rolls were excellent and crispy."
"The food was delicious and very generous portions."
"We had the sharing platter to start and then a rich and delicious slow-cooked beef massaman curry."
"Absolutely delicious Thai cuisine."
Cons:
"The Pad Thai was ok, but not great. It tasted too much like vinegar."
"The food was good but not amazing. The duck curry was a whopping £16.50 and the duck was definitely not ‘slow cooked’ it was duck breast in slices."
"My expectations were high due to great reviews but was very disappointed with the food because they were very bland."
"I had a decent experience during here. In terms of food it was good not great if I compare it to other Thai restaurants."
"Coconut rise was super hot, crisp and not coconut absolutely."
"What a pity the service doesn't match the food. Out of 4 meals they got 2 wrong."
"The food was only slightly above average."
"Rosa’s is so inconsistent but the branch in particular is below standard. The Pad Thai I was served was a sweet, sickly gloopy mess."
"Visited for 2, 7PM on a Tuesday night for dinner. The food was a bit bland."
Service
Pros:
"Lee was my waitress and she was kind and attentive."
"The staff were friendly and polite."
"The staff were very friendly and nice."
"The service was friendly and fast."
"Rosa’s Thai was excellent. The service was spectacular!"
"From the food to the service, everything was perfect."
"The service was friendly but a bit slow seating us and to take our orders."
"The staff are nice and helpful."
"Tayron was lovely, always checking on us, was prompt with the service and very friendly."
"Friendly and attentive staff."
Cons:
"But we were slightly disappointed at the portion sizes compared to their cost - they were a bit on the smaller side."
"The service was very slow - there were only 4 tables and we waited half an hour for our food to be cleared once finished."
"We arrived on time with reservation, given a table and then sat for 30 minutes without seeing any service."
"The service here is the worst I experienced during my stay in London, completely HORRIBLE."
"Rudest staff I’ve encountered. Upon entering, the waiter simply made sign crossing his arm saying 'no tables no tables'."
"The waiter (an old Asian man) was in a really bad mood and very rude."
"The service was not great - the lady who took us to our table and took our order looked almost irritated that we were there."
"Paid extortionately for a subaverage generic to any Asian household meal."
"Service was very slow, the restaurant’s ambiance was tedious with no background music at all during the evening."
Ambiance
Pros:
"It's a compact little restaurant that's tastefully decorated, and the welcome was warm."
"For a small restaurant, the atmosphere wasn't too noisy."
"The place was cosy and you can tell they make an effort to be unique."
"The atmosphere in Rosa’s is cute and cozy."
"Wonderful atmosphere, would indeed recommend to my friends as my visit was lovely."
"Absolutely love this place. I've been coming here for a while now and I can confidently say this is the best Thai place I've been."
"Very nice ambience, great staff."
"The ambience was very nice but not the food."
"The atmosphere and ambience was calm and pleasant."
Cons:
"The service was reasonable, but the place felt more like a taxi rank or motorway service station with the hoards of delivery riders coming through all the time."
"The music was barely audible, creating a weird and uncomfortable silence where everyone can hear what you're saying."
"Zero atmosphere, no music."
"The restaurant’s ambiance was tedious with no background music at all during the evening make us feel like we were sitting in a canteen room."