Address: Surrey Rd, Nelson, BB9 7TZ, United Kingdom
Phone: +441282615215
Rating: 4.1
based on 179 reviews.
Food Quality
Pros:
"Very impressed with portion, quality & taste, very satisfactory."
"Food good quality, I had scampi and chips with sweet peas and tartar sauce, all from freezer though good quality."
"The food was very good. We will be going back."
"The food was excellent as always. Couldn't fault it at all."
"Well all I can say is excellent food, friendly staff always willing to help you."
"Really great, food was awesome and the staff are lovely."
"Both meals served perfectly - and thoroughly enjoyed them."
Cons:
"The food was awful, burgers was that greasy the buns fell apart and tasted purely of grease."
"The tacos were covered in processed sauce."
"Worst burger I've ever eaten."
"Food over cooked and Tasteless. No vinegar or mayo available. Steak chewier than leather, sausages black, large amounts of fat on gammon, very disappointing as before it was good."
"Food was dreadful, inedible! Soggy Steak sandwich didn't resemble steak at all."
"Dry, overcooked and bland! Starter was sharing nachos cheese was none existent, no beef in the chilli."
"The Sunday roast... did not look like it should of cost £5.29."
Service
Pros:
"This is achieved through fast service, friendly staff members and nice food."
"Friendly staff, nice food & reasonably priced."
"Very very busy but the service was excellent and staff cheerful and polite."
"A big shout out to Emma and her team of excellent staff who do an excellent job."
"Me and my friend had breakfast here today it was a lovely breakfast and the service was excellent."
"Excellent service. The food was piping hot & really tasty would definitely recommend."
"The staff are very friendly, professional and nothing is too much trouble."
Cons:
"Loud, shrieking, drunk women spoilt the chance of conversation at our table."
"Staff are inattentive and appear to be treating their jobs as forced labour."
"So disappointed with the manager Joanne. Drinks menu stated merlot £1.50 cheaper. Told by manager it's an old menu and a mistake! But won't honour the false advertised price."
"Service was slow. Our meals were served separately several minutes apart rather than both together."
"The service was abysmal, the drinks order was wrong and the orange and soda was awful."
"Very poor service, had to wait 20 minutes to get service at the food till, staff lounging around on the tills."
"Poor service and all staff look like they don't want to be here."
Atmosphere
Pros:
"Quiz night is good, bands and other events are always good too."
"Really good relaxing atmosphere."
"Good all round pub for everyone but you know what the most important positive point is? You can take your dog in."
"The setting was great for families and friends."
"Nice and peaceful cosy corner was found."
"A place all the family can go there's even little tv's in the cubicles usually showing cbeebies."
"First meal out since lockdown and we felt perfectly comfortable and safe in this friendly, well organised pub."
Cons:
"It's cheap and quick but there were so many flies and it was freezing with no heating on and we struggled to find a clean table."
"Busy, lots of children literally running around and no one speaking to the parents."
"Full of smelly wet dogs barking up yelping next to us wasn't exactly a nice dining experience."
"Terrible experience."
"Service was OK, but lots of very rowdy clientele that were just allowed to be rowdy."
"There was a lots of tables which were dirty when we arrived."
"The only downside is the car park is a pay and display."
Value
Pros:
"With two main meals for only £11.99 you can’t go wrong."
"Bottle white house wine cup of tea Bill just over £21 so extreme good value."
"Went for Sunday Lunch today was cheap and cheerful we had 1 roast chicken and 1 roast beef dinner thought it was quite good for the money 2 meals 13 pounds beef actually tasty and chicken moist Yorkshire puddings a bit flat but all in all value for money."
"Good value for money and clean and severs all friendly."
"You get exactly what you pay for. Wide choice of menu at reasonable prices."
"Very good value for money menu. Has lots of choice and offers."
"The beer is always good and fairly priced."
Cons:
"Am disappointed that you charge £23 for something I can make 5x as better at home and am not even a chef."
"Avoid this place. Parked in disabled bay and displayed badge and bought drinks and food. A week later got £100 parking fine."
"Rubbish sunday dinner ever!!! The mash was rock hard taste like SMASH to me, veg rock hard no taste to the gravy yorkshire pudding could break your teeth and what a waste of the amount of thin slice beef you got!"
"The food was cooked well, and the price was very reasonable, unfortunately, when we arrived, we were greeted at the bar and asked what we'd like, we opted for 2 cokes and went to sit down to look at the menu, it was at this point that I noticed that if you ordered a steak, or burger you got a drink for £1. I had in fact already ordered a qualifying steak, but there was no refund forthcoming, I ended up paying full price for 2 cokes £2.40 ×2. So the final total was £10.39 when it should have been £8.99."
"Neither worth the money really!"
"Only thing that leads to confusion... all the signs warning about parking fines."
"Was looking forward to fish and chips after so much meat at Christmas only to be disappointed as they didn't have any fish but ordered scampi as an alternative and it was beautiful."