The Dickens Tavern Reviews Summary

Decor and Atmosphere

Pros:

• "I loved Dickens. Visited in 1975. Amazed at the decor."
• "Loved the ceiling art!"
• "There’s a great atmosphere here and it’s quite a lively pub."
• "Great pub with amazing interior design."
• "Lovely atmosphere and environment."
• "Bar area looks stunning with the decor, the place is kept really clean and tidy."
• "Fantastic atmosphere lovely vibe very nice to watch it with other fans."

Cons:

• "London's longest pub. Not sure why that's a tourist attraction, but they advertise it."
• "The drinks promoted were sold out."
• "laid out like a waiting room, the food looked good that's the plus side, not a place to watch the world cup view limited."
• "Also the place was filthy throughout."
• "Bit lacking in character but a place you could really do well with if realigned to create more of a vibe."

Service

Pros:

• "Most of the staff were good but one was severely unhelpful."
• "Got a great service from Kam."
• "Kam has served us each time and his customer service skills are next level."
• "the manageress and staff couldn't have been nicer and more accommodating."
• "Joanne the manager and Teli are the friendliest and most welcoming bar staff."
• "The staff were very friendly and made me feel welcome, It was extremely busy and they still made the time to be attentive."
• "Thank you Michael for such a great service from start to finish."

Cons:

• "Very bad service."
• "Very expensive, great rudeness, very poor quality."
• "After waiting for 10 minutes at the bar got told that we were not able to have food because a reserved party for 15 had turned into 30 and they couldn’t cook for all of us."
• "had to wait 10 minutes to be served as the staff disappeared when we were shown to our seats."
• "The person behind the bar was so aggressive about us filling in a 5 star review."
• "I had rated this pub as a 5 star as the bartenders were very friendly and nice to talk to. I've had to downgrade my rating due to one member of staff shouting at me and calling me insults in her native tongue when I attempted to use the restroom."
• "A staff lady (with blond/grey hair) approached me with a very rude tone."

Food and Drinks

Pros:

• "Anyway the food arrived in a few time and it was excellent!! Delicious fish and chips and a bacon cheese burger very tasty!"
• "Excellent selection on tap and even greater selection of spirits!"
• "The food was delicious."
• "Steak and ale pie, short crust pastry mash and cabbage, nicely done and very enjoyable."
• "Pastry was fresh and flakey, fish was crisp and not oily."
• "Delicious British food chef here is so professional and care about food serving to tourist."
• "Food was good price, fish and chips and mushy peas yummy."

Cons:

• "The poorest excuse for an English roast beef dinner I ever had."
• "Hour and 15 minutes wait for cold food in an empty pub."
• "Great looking food and menu but there is never enough staff on at the bar or in the kitchen."
• "The food is standard pub fare, and the booze is what you'd expect."
• "Do not go here to dine. Unless of course you very much like to wait hours for getting served what is essentially a french toast."
• "Garlic bread looked like it had been pulled from the bin and had some sort of gristle stuck to it."
• "The worst fish n chips I’ve ever encountered, fish looked yellow inside and the batter was burnt and tough."

Location and Facilities

Pros:

• "Literally directly across the street from the station."
• "They show live sports on 5+ large hd screens all day long."
• "Pub also has a pool table which was very cool."
• "Close to Paddington railway station."
• "Small and well located pub near Paddington station and near to many of the smaller hotels."
• "Friendly pub with TVs and a pool table."
• "Much bigger than it looks from the outside, pub is ideal for watching football."

Cons:

• "Firstly, the pool table. Not only did one of the cues have no nib on the end, even if it did I would have had limited use of it given that the pool table is situated too close to many tables and chairs."
• "Really disappointed. Went in for dinner, neither sausages and mash, or the vegan tomato soup were available."
• "AVOID. Patronising and rude."
• "Absolutely filthy toilets. Only discovered this after ordering food."
• "Don’t dare to enter the toilet. I did not but my kids did hardly make it back."
• "Mens toilets very grubby will not be revisiting again."
• "Everywhere was clean and the toilets downstairs reasonable enough."