Pho Reviews Summary

Food Quality

Pros:

• "The food here is the best I've ever experienced... fresh flavorsome and excellent staff and service attitude... Love it."
• "Food was fresh and lovely."
• "We had the chicken Ca Ri which was absolutely delicious."
• "The food came as expected and was authentic, delicious and hot."
• "The Pho is great and would recommend one of the house specials and the Vietnamese coffee!"
• "All the food was fresh and delicious, from the baby squid and chicken wing starters to the two types of pho we tried."
• "The food is so delicious and Ference explained how to eat pho as this was my first time visiting this place."

Cons:

• "Chicken rice bowl dish, for almost £11 a ratio of 90% rice is not really acceptable."
• "The noodles we ordered were bland and anaemic-looking."
• "Also the curry rice are not fully cooked, some parts are raw."
• "The beef in both were disappointing and soggy, description on the menu said flash fried but the meat was grey and unappetising."
• "Greasy pho stock."
• "Absolutely horrendous. Order fried 🍚 and it was as was greasy & rice was so mushy.. ordered Spicy Green (with vegan chicken), the broth tasted like sick."
• "The pho was very bland."

Service

Pros:

• "Great atmosphere, super friendly staff."
• "Staff were very friendly and helpful and the food was absolutely amazing."
• "Service was swift, polite and professional."
• "I especially liked the staff. They were very pleasant and helpful!"
• "Our server Natalia was absolutely wonderful. She had a huge knowledge and gave us great recommendations and had great customer service skills."
• "Exceptionally welcoming, friendly, and attentive service."
• "Quick service by the staffs."

Cons:

• "Service in this restaurant can be pretty slow because they often just put one waiter on the floor."
• "Only drawback is perhaps the music that I found a bit loud."
• "The staff doesn’t seem happy to be there, which would explain the transactional interactions and lack of attention to customers."
• "Eat at pho on Leeds all the time where its great. Staff were rude here though."
• "Service was polite but took a little bit too long for a business lunch."
• "We seemed to have slightly hit and miss service this time."
• "However this time service was lacking... Lack of eye contact."

Value for Money

Pros:

• "Worth going for a relaxed meal which is delicious and reasonably priced."
• "Great selection for vegetarians! I’m a regular here - recommend for a quick lunch or dinner - prices also v reasonable. Friendly staff and nice seating in small booths for two."
• "Prices are reasonable. Definitely recommended."
• "Good value."
• "Reasonably priced too!"
• "Affordable prices and hearty meals with great tasting cocktails to boot."
• "Food was tasty. Good portions and not too expensive."

Cons:

• "The prices may be a little high."
• "I think for the price one is paying, the portion is too small."
• "Overpriced for what we got."
• "They have this new ridiculous payment system that automatically adds I assume 15% tip and to remove it you have to ask a waiter."
• "Also it’s it a fancy atmosphere but they charge 12.05% service. Not sure about it..."
• "Considering I can get double the amount of meat and noodles in USA at a cheaper price, this place has to be a rip off."
• "After paying £10 for what essentially was a veggie soup they'll charge you 12.5% service fee without asking."

Ambience

Pros:

• "The decor is warm and cozy."
• "I loved the environment, buzzing Friday evening not crowded and quick service."
• "It was cozy place with friendly staff."
• "The restaurant itself is cozy and always clean, with a cool Asian vibe."
• "The atmosphere is very nice and comfy."
• "Nice venue with a good atmosphere and the staff are very friendly and helpful."
• "Very nice atmosphere, nice staff and the food amazing."

Cons:

• "Only drawback is perhaps the music that I found a bit loud."
• "The restaurant is quite dark though which is a shame."
• "The decor was acceptable."
• "However, they don't have Banh Mi, the iconic Vietnamese sandwiches."
• "The atmosphere is quiet and chill which I liked."
• "The place is so cosy."
• "The music was good."