Pho Reviews Summary

Food Quality

Pros:

• "The fried squid is freshly fried and tasted very good."
• "amazing Phò real."
• "My parents ordered the curries and said it was the BEST curry they have ever tasted."
• "Vietnamese curry with tofu…I have died on gone to curry heaven."
• "Really good food. Lots of vegan options."
• "Great addition to the Kingston food scene!"
• "Delicious tofu curry, one of the best I've had."
• "The food is sublime, the staff are delightful."

Cons:

• "Actually the worse noodle soup I’ve ever had. Smelled very funny, no flavour."
• "please can anyone tell me why the consistency of the sauce is like water?"
• "The chicken wing starters are the best I think I've ever had. Wonderfully crispy skin without being fatty."
• "Ordered chicken and shrimp fried rice, the egg is black as if it’s burnt or gone off."
• "I had the brisket and my friend had the curry noodle soup which was absolutely delicious! I will come back for the curry noodle soup next time, the brisket felt a little light on the toppings."
• "Customer service was good, the pho noodles looked good too, but all my Asian friends agreed that the food was far from being authentic Vietnamese."
• "It was very empty and the service wasn't great. He completely ignored what we were saying and showed no care at all."
• "Worse fried chicken rice I’ve ever tried... full of prawn crusts and dry chilli, way too spicy."

Service Quality

Pros:

• "Two thumbs up for the variety of foods offered. 👍👍 it’s my second time here and the vibe is still good."
• "Staff took appropriate precautions for covid-19 but still remained friendly, good food as always."
• "The BEST restaurant to get a gluten free meal in Kingston."
• "Another great experience in this always high quality restaurant, great food, service and atmosphere."
• "Service was fast, the restaurant was light and airy, staff were friendly and fun."
• "The service here is always warm and welcoming. Food arrives quickly and the options are great."
• "Food and Service are always equally fantastic. Beautiful fresh flavours and a diverse array of options, with lots of extras to personalise your meal."
• "Rowena the manager is always there with a smile. I eat at Pho Kingston regularly and have enjoyed nearly everything on the menu."

Cons:

• "This would be the worst service I have ever had. I requested tap water three times and they never come."
• "The food was tasty but was let down slightly by the service."
• "I had a good meal here the other day, the food was tasty but was let down slightly by the service."
• "Great food completely let down by abysmal service. It took ages to get served then ages for our drinks."
• "How have I never been to the most delicious curry I’ve ever had!!!!! Vietnamese curry with tofu…I have died on gone to curry heaven."
• "The ?manager was so rude to us. We came in with our take away food, unable to keep it in a bag (no intention of eating it in their restaurant)."
• "When I ordered the food, the waitress brought me tap water without even asking me! َAlso table was dirty and no one paid attention to it."
• "It's typical Pho, it's good but nothing amazing. The service was five stars but the food is just okay."