Pho Reviews Summary

Category: Vietnamese restaurant

Address: 1 King St, Reading, RG1 2HG, United Kingdom

Phone: +441183914648

Rating: 4.4
based on 247 reviews.

Service

Pros:

  • "We were taken care of by all the staff from the moment we stepped in."
  • "Service was great and food was quick to arrive."
  • "What truly made the lunch exceptional was the impeccable service provided by our waitress, Kate."
  • "Waitress explained food clearly."
  • "The staff is extremely welcoming especially Margherita who attended to our needs and was very friendly."
  • "The staff from start to finish were attentive, efficient and our server was very funny & refreshingly honest."
  • "The waitress kindly removed the big chilli from my meal as I don't like spicy food."
  • "Very friendly service, authentic and healthy dishes."

Cons:

  • "But service was so slow we had to walk up to the waiting staff to ask them to come to our table."
  • "Service is worse than at other places! Additionally, they charge a 12.5% service fee."
  • "The service and prices are okay, I had the Pho Tai twice now, the beef slices are tender and proper but the broth is never hot enough."
  • "The staff, though trying to be friendly and helpful, need training."
  • "Waited 20 minutes to be offered a drink, took a further 10 minutes to be told they didn't have a certain spirit, ended up leaving to curt apologies."
  • "Eaten here many times, food is consistently good but service is very inconsistent."
  • "Service is not gr8.. it's also just ok.."
  • "Food doesn't taste at all! I've just received my take away order and the service used to be very nice before a certain manager joined the team."

Food Quality

Pros:

  • "The food was absolutely delicious and quick to the table."
  • "Curry : cà-ri - topped with peanuts. Served with a choice of broken or cauliflower rice Classic, rich, fragrant Vietnamese curry, with veggies & mushrooms - really good."
  • "I had the most delightful lunch experience at this restaurant! The food was simply outstanding, especially the prawn and beef brisket curry."
  • "Hi everyone, if you are in Reading and looking to taste some vietnamese food please visit Pho on the main street next to Oracle, my wife is vietnamese and we tried this restaurant and we were both suprised how authentic the food was."
  • "The food is good but a bit over-priced since it's a chain restaurant. The ingredients for the pho are fresh and the soup is good."
  • "Looking for fresh ingredients, mouth watering soup (try Pho special soup), wanted freshly prepared mango salad with the most exotic taste."
  • "The meals were unbelievably flavourful and colourful, and the portion size was very large."
  • "The food here is okay, portion sizes were really small for the price."

Cons:

  • "Bun chicken noodles were bit bland and was good."
  • "Beef betel | Bò lá lốt - beef wrapped in betel leaves, they were a little dry for our taste but still a novelty."
  • "I ordered Vietnamese curry and my daughter asked for soup hot and spicy. Both were tasteless and the chicken in the curry was dry and felt old."
  • "The food is good but a bit over-priced since it's a chain restaurant."
  • "Decent food but overpriced and forced to pay 12.5% for service on the bill."
  • "The food is only part of the story in this wonderful place located right in the heart of Reading! The food was well priced and the portions were generous. It was also extremely tasty and replicated well the tastes that I found in Vietnam!"
  • "the food was too salty for us."
  • "Vietnamese food including lots of noodle soups, street food and fried savoury goodies. Lots of options for vegetarians, gluten free or meat lovers."

Ambience and Location

Pros:

  • "The decor is very nice with solid wood, wicker lamp shades and steet art style paintings of a Vietnamese village."
  • "Nice modern restaurant with good vibes."
  • "Pho is a beautiful restaurant with a lovely atmosphere especially with a charming waiter whose name is Apostolos."
  • "Wow! What a fantastic vibe - been to Pho on couple of occasions but this town centre location is ideal."
  • "Nice ambience. This is first time I experienced vietnamese food, and I really enjoyed it."
  • "The decor is very nice with solid wood, wicker lamp shades and steet art style paintings of a Vietnamese village."
  • "Lovely place and more importantly, absolutely amazing food."
  • "If you want something healthy, Pho is the place to go."

Cons:

  • "We had to ask for the music to be turned down so we could actually talk to each other."
  • "Overall the only issue was the appearance of the restaurant. The wooden theme looked the like the wood was decaying."
  • "The restaurant has just opened so service was slow which is understandable. However, the food wasn't as yummy as I thought it would it."
  • "Attentive staff, excellent cleaning after each table is vacated (Covid safe, even the chairs and table legs), even allowed us to move tables with ease, manager was great at keeping the food coming out at a swift pace."
  • "Vietnamese food including lots of noodle soups, street food and fried savoury goodies."
  • "Seated very quickly & changed table with no problems for an evening venture."
  • "Last time we visit this place a blond short hair woman with a tattoo in her back gave us an awful service, noodles were soggy like a soup of oil without any texture or flavour."
  • "Despite the obvious care that has gone into the distressed wood decor, it is always going to be a little bit weird delivering a Vietnamese streetfood experience *inside* a UK restaurant."

Price and Value

Pros:

  • "The food is good but a bit over-priced since it's a chain restaurant."
  • "Prices were on par with any high street working out to about £20 per person."
  • "Nice big restaurant with a wide selection of affordable delicious food."
  • "Prices are reasonable and would recommend to try at least once to see if it is for you."
  • "The food is slightly overpriced, but nice none the less!"
  • "This place is the hidden jewel of Reading. Superb customer service mixed with a friendly, relaxed atmosphere that's difficult to match."
  • "The food was filling, warming and well presented."
  • "Great food, even if a bit overpriced for a chain."

Cons:

  • "However it's expensive for what it is for sure and adding service charge to the bill isn't nice at all."
  • "The food is good but a bit over-priced since it's a chain restaurant."
  • "Decent food but overpriced and forced to pay 12.5% for service on the bill."
  • "The food is only part of the story in this wonderful place located right in the heart of Reading! The food was well priced and the portions were generous. It was also extremely tasty and replicated well the tastes that I found in Vietnam!"
  • "The only thing I complain about are the prices: I think they are higher than should be."
  • "My loss of star comes from the over priced menu, the food is a bit too expensive given portions, despite the quality it's still mostly noodles etc and a low ratio of meat for the cost."
  • "The food in this chain is so poor. Not just at Reading but everywhere. It is tasteless and it is of bad quality."
  • "Found the quality of the food ok, however the quantity was something to talk about, tiny portion with a high price.....if I feel like eating Vietnamese food again , I'll go to Pho restaurant , fairly priced ,tasty food served in good portion."

Thanks! Your review is awaiting moderation.