The Spread Eagle, Croydon Reviews Summary

Food Quality

Pros:

• "The food was excellent (delicious fish pie)."
• "Food was excellent."
• "The food menu and items are brilliant. It's really good traditional English food."
• "Incredibly good roast dinner."
• "Thè food to come in generous portions and full of flavour."
• "Had their speciality pie, mince beef, and it was well cooked, along with their 3 times cooked chips."
• "Food tasted great."

Cons:

• "The Sunday roast was a real disappointment. The meat and the Yorkshire pudding were dry, the vegetables were reheated."
• "Food was very slow, cold and dry."
• "Our portion sizes weren't all the same."
• "A Pie and Ale pub that no longer has pies on the menu is quite disappointing."
• "Do not order their sandwiches, they are dry and lack flavour."
• "Ordered steak and ale pie and it was DREADFUL! Anaemic stodgy pastry around a lukewarm filling with a glutinous gravy."
• "Pie quality gone downhill, blob of mashed potato, hard/burnt pie obviously microwaved."

Staff and Service

Pros:

• "Firstly I have to say the young Polish lady that served us was really nice and very attentive."
• "Staff in there were lovely and helpful."
• "Staff is great, friendly and helpful."
• "The staff were very welcoming and friendly."
• "Great staff who were very professional and friendly."
• "The bar staff are always friendly and attentive."
• "Staff were happy, friendly and efficient."

Cons:

• "Rude staff, don’t bother."
• "She was very very rude, and I would never go back!"
• "Very disappointed with attitude of staff, only one who was polite."
• "As a Customer Services Manager myself, I have to say the service received by the manager Jamie has been horrendous."
• "Bar staff were rude and uncooperative."
• "The experience was spoilt however by one member of staff who clearly did not want to be working that day."
• "A total disappointment. Very slow service, waited around 45 minutes for food, not receiving appetizers before main courses."

Atmosphere and Location

Pros:

• "Ambience plus. Ye old world gentleman's pub, is spacious, clean and friendly."
• "Very centrally located."
• "Great atmosphere."
• "Fun atmosphere, soaked in history."
• "Proper old fashioned pub pub! Nice big open feel thanks to its high ceilings."
• "Traditional style British pub (formerly a bank!) with a nice local atmosphere."
• "Atmosphere is chill and cool."

Cons:

• "Sadly since being taken over the standards here have dipped considerably... Feels somehow darker than before bordering on dingy."
• "Very few seating. It's tired, dated and doesn't look or feel very clean."
• "Would be 5 star but they recently stopped showing live sport and it used to be great for a friendly atmosphere when a big game was on."
• "I'm afraid this place has gone downhill, staff all seem new! Old crowd had a personality."
• "Very cold."
• "We were cramped against another table, so couldn’t move."
• "I showed up there today at 14:00, and weirdly they were closed, no signs, no closed doors."

Value for Money

Pros:

• "Although, it is cheaper than other pubs the food was delish and particularly Sunday roast was the best!"
• "Food is good value. Some nice veggie and vegan options now too."
• "Ordered a burger and chips which was very good and reasonably priced."
• "Drinks reasonable value for London."
• "Really nice traditional British pub. The staff are well presented and friendly, making the place feel much more expensive than the prices."

Cons:

• "Some drinks were a little pricey, but staff were friendly."
• "Drinks quite pricey ESPECIALLY having to pay £6.20 for a lager shandy."
• "Expensive for a pub."
• "The drinks and food prices were very expensive."
• "Very overpriced pub we got two orange juices which cost £6.50."
• "A bit overpriced for Croydon tbh hence the rating."
• "Prices are a bit high for a pub but it's manageable."

Facilities and Features

Pros:

• "Outside seating is on a main road bit still nice and plenty of heaters if needed."
• "They have a disabled toilet that my gf has no trouble using."
• "Large traditional pub with a good selection of real ale, craft beer and largers. Large food menu and has sky sports showing."
• "Plenty of indoor and outdoor spaces."
• "A decent outside garden for smoking etc."
• "Has a theatre upstairs for small productions."
• "Clean toilets."

Cons:

• "It's a lovely pub with good food but for some inexplicable reason they've recently taken away the option to book tables online."
• "Not a huge range of food."
• "Menu is a little limited."
• "There was a girl who kept coming round and pestering me asking me for more drinks."
• "Will not visit again - went to watch the match with 17 year old daughter and friends and got served only then to be asked for her I.D and then informed that it's an over 18 only pub."
• "Sharing nachos were a good size but left much to be desired."
• "Basement toilets."