The Hope Inn Reviews Summary

Service

Pros:

• "Great friendly, efficient staff who made us feel like locals."
• "Food was good, drinks as standard and helpful bar staff."
• "The staff were really helpful."
• "Super friendly, attentive staff."
• "The staff were amazing, really nice atmosphere."
• "Fantastic friendly service, we go there every time before we head down to the Newhaven ferry port for France."
• "Staff are so lovely, nice and clean, quick service and good pints."

Cons:

• "Worst service. I know things have changed and you have to wait to be served, but really 40 mins for a pint."
• "The service and the staff is very unfriendly and horrible! Don’t come!"
• "Unfortunately our visit to The Hope Inn today wasn’t a great experience... due to there not being enough staff to cater for customers."
• "The waiter came up to me asking what drink I'm having to start with and left straight away, and after 15 mins a waitress comes to me with the drink and the bill instead of taking my order."
• "We were immediately scolded by the landlord... he were short and quite rude."
• "After about 25-30 minutes we gave up waiting."
• "Rude staff member who seemed as though she was the owner/manager, and from what I’ve heard she never has a smile on her face."

Food Quality

Pros:

• "Well cooked, tasty and great portion size."
• "Had a really great Sunday Roast. Pork Belly with Crackling (Yummy)."
• "Just wow. There are pub roasts and then there are the pub roasts at the Hope Inn. Stunning presentation, fresh ingredients and the best beef I think I have ever had in a pub."
• "Cajun chicken burger was very nice."
• "Food, portions and price were really good."
• "Food was fantastic and honestly can't remember the last time I had such a great Sunday roast in a pub/ restaurant."
• "The food is tasty, with good portions, and is keenly priced."

Cons:

• "We had ciabatta which were floury and dry."
• "I ordered a ham and cheese sandwich plus onion rings. It took 20m to arrive and the sandwich was dry, not very tasty, and ambitiously priced."
• "worst plate of food I ever had in my life, dry pork loin, lumpy un-seasoned mashed potato, no gravy, god it was awful and at 9.00pound per plate I was robbed."
• "The 'mashed potato' was unedible. The vegetables were overcooked."
• "Didn't think the food was very good. I had a pie with hardly any meat in it. Husband had fish and chips. The fish was very small and tasted watery."
• "Food was not really up to the standard we expected after reading recent reviews!... but it tasted ok."
• "Went for food. Bangers and mash came with the tiniest amount of gravy. Fish batter on my fish and chips was slightly burnt and wasn't very nice at all."

Atmosphere & Location

Pros:

• "One of the best pubs I've been to all over the UK."
• "Visited on a Weds afternoon, lovely location next to the River Ouse at Newhaven port."
• "The atmosphere was very nice."
• "Tucked away at the end of the road, a quaint, seaside themed restaurant/pub."
• "A great pub on the estuary, if you're lucky you may see the ferry come in."
• "A very friendly Pub of the old school. lovely setting by the sea."
• "Lovely harbourside pub."

Cons:

• "Frozen and fried food and a little tatty. Could be a nice location but looks run down area."
• "Staff were playing loud dance music for themselves when the clientele are mostly elderly and really not fitting for a pub of this age."
• "The atmosphere was fishy and the locals all looked related."
• "Location is top notch, so not getting more than 2 stars is a true feat. This is all down to the grumpy, fat landlady."
• "Service and food have gone downhill massively."
• "Disappointed, should be good but wasn't due to many little things. Shame, it's a great spot, interesting local history, even the building was nice once."
• "Slightly mixed location as per many South Eastern seaside ports, plenty of industry but nice views of the sea from a very large grass drinking area."

Value for Money

Pros:

• "Reasonably priced."
• "Highly recommend food was excellent and reasonable price."
• "Food was great, reasonable too, nice selection of beers and live music of an evening."
• "Good food, great river/sea side location, outside seating on a nice green embankment., topped up with excellent live music from local musicians."
• "The food is tasty, with good portions, and is keenly priced."
• "Proper home cooked food/'pub grub', generous portions and reasonable price for what you get."
• "Not expensive."

Cons:

• "There is no way I'd pay the prices for the food- I expect a lot when main meals all hit double digits."
• "THE PRICES ARE NOW EXTORTIONATE- Totally inappropriate for Newhaven, and for the quality of cooking (or lack of !)"
• "Food is over priced."
• "Very pricey and 4 of us ordered waited 20 minutes two meals appeared went in 10 minutes later to find out where the other two meals were five minutes later one arrived dad to wait another fifteen minutes for the fourth meal."
• "The cheapest bottle of wine is £22.50."
• "Was !!!! my favourite local pub even with the wobbly picnic tables but we went there last night and I was charged £14.60 for 3 Pepsi that didn't fill a pint glass and one lemonade Total rip off."
• "Pies sold for £4 down the road £17 here from the same place."