Woolpack Reviews Summary

Staff and Service

Pros:

• "Debbie and the staff could not have made us more welcome and we actually feel like we've made new friends."
• "Staff are all lovely and welcoming too."
• "Unfortunately there was a mistake with the order but the staff were so helpful, honest and accommodating."
• "Also staff were brilliant, helpful and extremely kind all throughout my experience being there."
• "All the staff are so friendly and make you feel at home and the food is fantastic and the service second to none."
• "The staff were very friendly and helpful."
• "Staff always clean smart and polite."

Cons:

• "Long wait for food well over an hour, 2 staff seemed to be rushed off their feet."
• "Could easily have walked out while waiting for someone to pay the bill."
• "Booked online but didn't have our booking as changed system."
• "Staff not great management even worse."
• "Some local yokels were a pain."
• "Staff a bit forgetful when it came to serving food as they only brought us 5 meals out when we had ordered 6 then forgot our bread and butter."
• "Walked in instantly got an inexperienced staff member."

Food Quality

Pros:

• "Food was delicious. Freshly cooked and piping hot."
• "We had a portion of breaded mushrooms which were nice big mushrooms and very tasty."
• "Really tasty and great value."
• "Food always fresh and home cooked."
• "Food was delivered quickly. Very tasty it was too!"
• "The curry was delicious."
• "Beautiful Sunday roast today! Piping hot, beef that melted in your mouth and plenty of fresh vegetables."

Cons:

• "Hubby had steak, OK nothing to write home about."
• "Food avarage, to say the least."
• "Chicken was dry as if it was reheated only eaten the vegetables stuffing looked as if it was rolled by hand very smooth not what I expected for a roast."
• "Mains were overpriced. Crobby old chips, dried tasteless carrots."
• "Not value for money, poor food and told don't bother with a dessert."
• "Unfortunately the food was more like a microwave meal, with very small portions expect the fish."
• "Fish was over cooked to a frazzle."

Atmosphere and Environment

Pros:

• "The pub itself is so warm and welcoming with a real village pub atmosphere."
• "The real blessing for families is the green directly outside which gives the kids a chance to run off their dinners."
• "Great food such a welcoming comfortable atmosphere and friendly locals...wide choice of drinks recommend the marstons pedigree...top pub go visit!"
• "Set in lovely surroundings in the middle of the village of Weston upon Trent."
• "The atmosphere of the inside was beautiful. It gave off that old type of cottage/barn affect which really stood out to me and members of my family."
• "A wonderful cosy atmosphere set in a quaint family friendly area."
• "Lovely country pub right on the village green, with hearty food and proper beer."

Cons:

• "If there was one thing I’d change would be making it a little bit more disabled friendly."
• "Good pub like. But if I was the management I'd refrain from reserving the nice big table in the bar and proceeding to slag off their staff loudly for everyone to hear."
• "Some local yokels were a pain."
• "Overpriced, underwhelming and very disappointing."
• "Complete disaster from start to finish."
• "Thought £1.35 for a dash of coke was a bit expensive."
• "Such a shame there are no advertising boards on the canal to let boaters know this pub exists only a short walk away."

Value and Pricing

Pros:

• "Really tasty and great value."
• "The food and drinks are good value."
• "Prices were reasonable too."
• "Very reasonable prices including the beer prices."
• "Fabulous menu, amazing food at a super price."
• "Food good and well priced."
• "Food and beer was great and very responsible priced."

Cons:

• "Nice friendly pub. Meals were small for the money."
• "Ten pound a right rip off."
• "Thought £1.35 for a dash of coke was a bit expensive."
• "Mains were overpriced. Crobby old chips, dried tasteless carrots."
• "Not value for money, poor food and told don't bother with a dessert."
• "Lovely place, lovely bar staff, some food rather well done but generally good, but disappointing that the management do not honour the marston's vouchers for a free drink per person."
• "Fish was over cooked to a frazzle."