Parliament Hill Fields Lido Reviews Summary

Category: Swimming pool London

Address: Parliament Hill Fields, Gordon House Rd, London NW5 1LT, United Kingdom

Phone: +442074855757

Rating: 4.4
based on 119 reviews.

Pool Quality

Pros:

  • "Best swimming in London imho. This and the ponds. Doesn't get better than here for a staycation vibe."
  • "The pool is lined with metallic walls which makes the water look really clear."
  • "Friendly staff, crystal clear water, beautiful setting, not crowded for lap swimming."
  • "What an absolute gem of an outdoor lido. Big, clean, fresh water, not too crowded, long swimming sessions..."
  • "The water is clean and has an acceptable chlorine content."
  • "Wonderful lido. Always incredibly clean and well maintained. Great size!"
  • "The best and cleanest swimming pool I think I've found in the whole of London."

Cons:

  • "The only letdown is that sometimes the waters a bit cold."
  • "It would be a good place but the swimming pool is not heated. It is a joke. Winter time it was 7 degree Celsius. Summer time 13. It is not good for children."
  • "The place is extremely dirty and smelly."
  • "Shockingly littered pool bottom - food, plasters, paper, tissues etc. Horrible."
  • "Lovely friendly lifeguards, but very dirty water by the evenings."
  • "The pool itself is great but cleanliness is an issue. Litter on the pool bottom, dirty changing rooms, full garbage bins."
  • "Too crowdy and no rules."

Facilities & Amenities

Pros:

  • "Nice little cafe there.. Hot and cold food & drinks."
  • "A nice cafe that sells everything from bottles of wine to swimming costumes to artwork and plants."
  • "Best thing is warming up afterwards with egg on toast with great extras on top, the cafe is really nice with good food and products."
  • "There's a lovely cafe, all the prices are reasonable."
  • "The cafe serves great fresh food with a lot of healthy options not seen in most leisure cafe's."
  • "The Cafe is sort of in an enjoyable time warp. Coffee ok, but quite literally the worst chips I have ever had."
  • "The cafe was unexpectedly really good with lots of variety!"

Cons:

  • "The lockers for season ticket holders haven't worked at all for us this year."
  • "Not enough shaded spaces either."
  • "The café offers a few nibbles and can be sold out for the day earlier than the Lido closing time."
  • "Ques too long, should have a few food and drink stalls in each corner they would make more money and serve people a lot faster."
  • "The changing rooms are absolutely disgusting, grimy and old-fashioned."
  • "Toilets and showers were not clean, they were dirty, smelly and disgusting!"
  • "The service in the cafe is terrible."

Staff & Security

Pros:

  • "Very spacious with clean water and amazing staff."
  • "Friendly staff, crystal clear water, beautiful setting, not crowded for lap swimming."
  • "Staff very friendly and helpful."
  • "Staff are polite, professional and the prices reasonable."
  • "Friendly, helpful and professional staff."
  • "The staff are friendly and laid back."
  • "Staff are lovely! Open all year."

Cons:

  • "Stuff is very rude especially a lady called Anna very arrogant and sarcastic."
  • "The staff constantly turn a blind eye on anti social behaviours."
  • "One member of staff on till was rude to me."
  • "This place lacks security and should be more cautious who they let in."
  • "BUT dont know why large groups of youth are allowed in, no security, 2 big fights in one day."
  • "Only negative is the grumpy guy in the cafe… such a miserable sod every time I visit."
  • "Some of the lifeguards are extremely rude, miserable and inconsiderate."

Accessibility & Convenience

Pros:

  • "Easy to get to, great parking, disabled friendly, ample changing facilities and really relaxing."
  • "There is a car park but parking on the road is free till I think 8.30am and you can hook your bikes up just by the entrance to the pool."
  • "Disabled accessibility review: main entrance is wheelchair accessible, has a ramp and then level access and some uneven flooring to the pool."
  • "Under 5s swim free I think."
  • "Clean facilities, hot showers and a sauna."
  • "The changing rooms were massive and there were quite a few lockers."
  • "Changing facilities are basic, but hot showers and £1 lockers available."

Cons:

  • "On the hottest day I was unable to get in due to over crowding."
  • "Today, i got to the pool at 9am, I waited 3 hours in the sun and I never got in."
  • "Exit signing tells you to leave through the changing rooms however the turnstile means you can't do that in a wheelchair and so need to leave the way you came in."
  • "Parliament Hill lido closed at 15.30 in a bank holiday!! People going out and still closed for the rest of the day, because they do not know how to regulate the access."
  • "Travelled ages to get here... then get greeted by a member of staff shouting at us to get out and it's closed."
  • "They do not control how many people are entering in the lido so it ends with a lot, a lot of people and gets very very crowdy."
  • "Very inconvenient that you have to wait in line for over an hour, in the summer sun, only to enter for 3 hours."

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