Address: Parliament Hill Fields, Gordon House Rd, London NW5 1LT, United Kingdom
Phone: +442074855757
Rating: 4.4
based on 119 reviews.
Pool Quality
Pros:
"Best swimming in London imho. This and the ponds. Doesn't get better than here for a staycation vibe."
"The pool is lined with metallic walls which makes the water look really clear."
"Friendly staff, crystal clear water, beautiful setting, not crowded for lap swimming."
"What an absolute gem of an outdoor lido. Big, clean, fresh water, not too crowded, long swimming sessions..."
"The water is clean and has an acceptable chlorine content."
"Wonderful lido. Always incredibly clean and well maintained. Great size!"
"The best and cleanest swimming pool I think I've found in the whole of London."
Cons:
"The only letdown is that sometimes the waters a bit cold."
"It would be a good place but the swimming pool is not heated. It is a joke. Winter time it was 7 degree Celsius. Summer time 13. It is not good for children."
"The place is extremely dirty and smelly."
"Shockingly littered pool bottom - food, plasters, paper, tissues etc. Horrible."
"Lovely friendly lifeguards, but very dirty water by the evenings."
"The pool itself is great but cleanliness is an issue. Litter on the pool bottom, dirty changing rooms, full garbage bins."
"Too crowdy and no rules."
Facilities & Amenities
Pros:
"Nice little cafe there.. Hot and cold food & drinks."
"A nice cafe that sells everything from bottles of wine to swimming costumes to artwork and plants."
"Best thing is warming up afterwards with egg on toast with great extras on top, the cafe is really nice with good food and products."
"There's a lovely cafe, all the prices are reasonable."
"The cafe serves great fresh food with a lot of healthy options not seen in most leisure cafe's."
"The Cafe is sort of in an enjoyable time warp. Coffee ok, but quite literally the worst chips I have ever had."
"The cafe was unexpectedly really good with lots of variety!"
Cons:
"The lockers for season ticket holders haven't worked at all for us this year."
"Not enough shaded spaces either."
"The café offers a few nibbles and can be sold out for the day earlier than the Lido closing time."
"Ques too long, should have a few food and drink stalls in each corner they would make more money and serve people a lot faster."
"The changing rooms are absolutely disgusting, grimy and old-fashioned."
"Toilets and showers were not clean, they were dirty, smelly and disgusting!"
"The service in the cafe is terrible."
Staff & Security
Pros:
"Very spacious with clean water and amazing staff."
"Friendly staff, crystal clear water, beautiful setting, not crowded for lap swimming."
"Staff very friendly and helpful."
"Staff are polite, professional and the prices reasonable."
"Friendly, helpful and professional staff."
"The staff are friendly and laid back."
"Staff are lovely! Open all year."
Cons:
"Stuff is very rude especially a lady called Anna very arrogant and sarcastic."
"The staff constantly turn a blind eye on anti social behaviours."
"One member of staff on till was rude to me."
"This place lacks security and should be more cautious who they let in."
"BUT dont know why large groups of youth are allowed in, no security, 2 big fights in one day."
"Only negative is the grumpy guy in the cafe… such a miserable sod every time I visit."
"Some of the lifeguards are extremely rude, miserable and inconsiderate."
Accessibility & Convenience
Pros:
"Easy to get to, great parking, disabled friendly, ample changing facilities and really relaxing."
"There is a car park but parking on the road is free till I think 8.30am and you can hook your bikes up just by the entrance to the pool."
"Disabled accessibility review: main entrance is wheelchair accessible, has a ramp and then level access and some uneven flooring to the pool."
"Under 5s swim free I think."
"Clean facilities, hot showers and a sauna."
"The changing rooms were massive and there were quite a few lockers."
"Changing facilities are basic, but hot showers and £1 lockers available."
Cons:
"On the hottest day I was unable to get in due to over crowding."
"Today, i got to the pool at 9am, I waited 3 hours in the sun and I never got in."
"Exit signing tells you to leave through the changing rooms however the turnstile means you can't do that in a wheelchair and so need to leave the way you came in."
"Parliament Hill lido closed at 15.30 in a bank holiday!! People going out and still closed for the rest of the day, because they do not know how to regulate the access."
"Travelled ages to get here... then get greeted by a member of staff shouting at us to get out and it's closed."
"They do not control how many people are entering in the lido so it ends with a lot, a lot of people and gets very very crowdy."
"Very inconvenient that you have to wait in line for over an hour, in the summer sun, only to enter for 3 hours."