Hampton Pool Reviews Summary

Pool Experience

Pros:

• "Setting up a picnic with the family on a balmy summers day, a starlit night swim or for the braver ones the New Year's Day swim - Hampton Pool offers an all year round experience you simply won't get elsewhere."
• "Nice outdoor pool on the edge of the lovely Bushy Park in Hampton. 36m heater pool and plenty of grassy areas to sit on and relax."
• "Lovely outdoor pool. Nothing beats at an outdoor swim in the summer - very grateful to have this place locally."
• "Outdoor heated main pool 36m long. Also children pool with shallow steps."
• "Such a well looked after and organised venue."
• "A hidden gem, I discovered this pool by chance and am so glad I did, wonderful venue."
• "It was a pleasure to visit this beautiful, heated outdoor pool while staying in Hampton."

Cons:

• "It's shame that there is no wristband system (1 hour timeslots) during the Summer."
• "This pool gets way too busy in summer."
• "Too many swim lanes so hardly any space for family’s."
• "The changing room was quite dirty and had a strong odor of feces unfortunately."
• "There are no showers outside, only in changing rooms."
• "Pools ok dirty showers don’t expect to take photos for your day out though I was told I’m not allowed to photo my grandson."
• "Also the changing rooms are foul. There is mould everywhere covering the ceiling and the floors are seriously filthy."

Staff and Service

Pros:

• "The staff managed the incoming flux of people really well."
• "The changing rooms and showers are immaculately clean and all the staff are very helpful and welcoming."
• "Very well run, the TNT and Hampton Pool staff made sure all the kids had great fun, on first name terms with everyone."
• "Free parking but gets busy at peak times - more parking available across the road in nearby streets."
• "Changing rooms clean and well heated."
• "Very safe as well considering the 'mayhem'."
• "Difficult to beat the fact that it's outdoor, and heated, all year round."

Cons:

• "The staff including the manager and ladies at the counter were not very sympathetic."
• "It was quite busy even during school term and we couldn’t get into the car park."
• "The pool is situated on a main road so the turning can be easily missed as it's a sharp turn into the car park."
• "After paying nearly £9 for 45min session, was shocked that the sauna is closed due to electricity costs."
• "I'm a disabled man asking some very important question before I know if I should come or not."
• "Unsafe as it was too busy. The pool had far too many people in, didn't feel safe."
• "The pool is cramped, way too many people able to book for rec sessions/too many swim lanes."

Facilities and Cleanliness

Pros:

• "We use their App to book Pay as you Go swims (whole host of payment options available, including membership)."
• "Cafe, some gym equipment and changing rooms really need updating."
• "A treat to be able to enjoy a heated swim in a larger-than-average (36m) outdoor pool."
• "The only pool for the summer in the area, staff and customers don't respect the very basic rules of hygiene."
• "I haven't even made it there yet and I'm so disappointed. 5 days phoning and no response. Emails no response. Text chat message and no response."
• "Although the pool itself is lovely, I was extremely disappointed with the changing facilities."
• "Changing rooms cramped and there's a 20pm charge to use a hair dryer."

Cons:

• "Great place apart from rude staff."
• "Life guards are on duty all the time, there are other activities on offer for every age group."
• "Way too crowded, disgusting showers and changing rooms that no one cleans, and they are way too small."
• "But the changing rooms are AWFUL. Half the showers don't work, there is mould everywhere."
• "There are only 3 cubicles to get changed in, which I avoided as they smelt like urine."
• "It does feel like quite an expensive swim at around £8 per adult."
• "Absolutely appalled by the standard of hygiene, there was human faeces in both of the pools."