Jubilee Pool Penzance Pool & Cafe Reviews Summary

Geothermal Pool

Pros:

• "Book the geothermal in advance and enjoy the incredibly relaxing hot water and open air."
• "The geothermal pool will be great whatever the weather."
• "The geothermal pool was lovely and comfortably warm."
• "Really enjoyed the geothermal pool, didn't try the others but was so calming and clear."
• "Fabulous geothermal pool that makes you feel as though your bones are melting."
• "The geothermal pool is pretty awesome. That pool was about 33c and you can just float and chill."
• "The geothermal pool was hotter than expected."

Cons:

• "It contained so much chlorine that my skin began to sting the instant I got in."
• "The only down side is that you pay to have allocated 1 hour slots in the hot pool."
• "The geothermal pool was fairly cold and the water brown and full of dead flies."
• "The geothermal pool is severely overpriced at £10 for an hour, though, and everyone seems to think so too. It was empty the whole time we were there."
• "We were disappointed geothermal had completely sold out for the whole summer, many weeks before our trip."
• "The pool was nice and hot on entry coming from cold air, but every minute you spent in there felt colder."
• "Went to the Geothermal pool, was lukewarm at best, too many people in there to swim properly to keep warm, but too cold to stay still."

Main Pool

Pros:

• "It's a nice lido with plenty of space to lay out."
• "The main pool is shallow enough for young kids at one end. The water is murky but the bottom is smooth and clean where you get in."
• "The main pool is very deep 2.5m in the deep end, the water temperature was perfect."
• "The pool itself is massive and doesn't feel over crowded at all, there are lanes for those who want to swim without having to worry about bumping into people."
• "Fantastic outdoor pool right on the coast of Penzance."
• "Lovely old art deco saltwater pool that gets topped up and refreshed with every turn of the tide."
• "The lido was well watched by lifeguards, the water itself felt positively warm compared to the sea."

Cons:

• "Left a bit under-whelmed with the feel of the place overall."
• "Water was very dirty and gave me a rashes😱."
• "The main pool is cold but ok when you get used to it."
• "Pool was cooler than anticipated."
• "The main pool was pretty grim with floating detritus in two of the corners and water so murky you couldn’t see the bottom at the shallow end."
• "The cold water pool equally dirty with scum on the top so we didn’t even go into that one."
• "Pool was was not as advertised, definitely not 34 degrees."

Cafe and Food

Pros:

• "Busy place with good atmosphere, pleasant staff with table service."
• "Fantastic food, amazing service, worth every penny."
• "The cafe is run by great people and they offer an interesting menu."
• "They're serving a simple, mixed, menu including pizzas - with options for Vegan Cheese!"
• "Five stars for the cafe - a beautiful space, great friendly service and a terrific lunch menu."
• "The on site cafe is great really good coffee and service."
• "The cafe is superb. The food was delicious and the staff were lovely and attentive."

Cons:

• "Hardly any hummus in vegan ciabatta roll and no vegan mayo! Quite pricey for what you get."
• "No ice creams served today because 'the girl who serves then from the ice cream bicycle didn't turn up today.'"
• "Charged 20p for oat milk which is unnecessary."
• "The main thing that let the lido down today is the cafe - queues were long and service was slow."
• "Cafe has the worst service ever. The staff is not able to bring correct drinks for three people and the absolutely hateful policy for kids."
• "After just 30 minutes of opening there were no croissants left."
• "It was a disaster, we queued up for half an hour to find out that they had no rolls or bread, they were running out of quiche etc."

Facilities and Cleanliness

Pros:

• "There were plenty of changing rooms and they were clean."
• "All the staff are so pleasant, and helpful."
• "Facilities although basic are very clean."
• "Toilets and showers available."
• "Lovely warm showers to rinse off the salt water after your swim."
• "Very large and very clean open air swimming pool, with well maintained facilities."
• "The whole place is beautifully renovated and spotlessly clean."

Cons:

• "The changing facilities are very basic. There's some small cubicles and some have doors. There's a couple of shower cubicles. No doors on these."
• "There are no indoor changing rooms or showers."
• "The sink has not been cleaned at all week on week, and the floor hasn't been washed."
• "Very little in the way of chairs next to poolside, just some concrete to sit on."
• "There are no hooks in the changing rooms, and they are very dirty, hair and debris trapped in the rough concrete floor."
• "Pool facilities very poorly maintained."
• "The disabled changing rooms are an utter disgrace."