Perfect Definition Microblading London, SMP, Permanent Makeup, Medical Tattoo & Aesthetics in Canary Wharf Reviews Summary

Customer Service

Pros:

• "El's aftercare service and follow-up contact has been second to none."
• "She is also very well organised and highly professional."
• "Follows up with you after the treatment to make sure everything is ok and check whether you have any questions."
• "El invited me back for a few sessions at no extra cost to make sure everything was perfect and I was satisfied."
• "El is always careful to explain everything she's going to do and everything that can or will happen so there are no nasty surprises."
• "El is great and explained everything and took great care to ensure pain was minimised and I was as comfortable as possible."
• "She talks you through every single step of the treatment and aftercare."

Cons:

• "Don’t call to ask questions, you will be rudely dismissed and told to read the website."
• "She wanted me to pay for a service I didn’t get and that just isn’t right."
• "El is extremely RUDE and impatient."
• "When I asked for a refund, she lost it and basically blamed me for not telling her about the shape before."

Professionalism

Pros:

• "El is very polite, professional and extremely experienced."
• "El is professional, thorough and extremely talented."
• "She is also very well organised and highly professional."
• "El is a perfectionist in every way! Very professional and friendly."
• "El is a true professional and very patient with me."
• "El is clearly a specialist in Microblading from her detailed explanations of the procedures to the excellent hygiene standards met."
• "El is very professional throughout the whole process."

Cons:

• "El is extremely RUDE and impatient."

Results and Satisfaction

Pros:

• "I am satisfied with the result and appreciate how El cares about her customers."
• "I’m just so pleased with my eyebrows - the shape, colour and how natural they look too."
• "My brows are amazing, they look natural, and without sounding dramatic, have really changed my life."
• "Now my brows are perfect and I don't even touch them! I get compliments all the time."
• "Both treatments have made a huge difference to my confidence, I’m so pleased I’ve had them done."
• "The treatment wasn't painful at all."
• "I am delighted with a result. The scar is not visible any more and like my lips with a new brighter colour."