Masala Bowl Rickmansworth Reviews Summary

Food Quality

Pros:

• "The taste of the food was nostalgic. Took me back to India."
• "Food was off the charts delicious. Rich, authentic flavours that reminded me of my Grandma’s home cooked curries."
• "All The dishes had distinctive tastes. Nothing was the same."
• "Loved the tandoori dishes rich smoky flavours remind me of India!"
• "Food was exceptional!"
• "Every bite was full of flavour - so many different tasty authentic dishes to try."
• "The ingredients were all fresh and the saag paneer tasted so fresh."
• "The food was absolutely lovely."

Cons:

• "Food gave 4 family members food poisoning."
• "Chicken birayani deliveroo delivery was very lacklustre, chunks of low quality boned chicken, no vegetables at all, over cooked dried rice."
• "The Butter Chicken Pizza was completely tasteless. The Mushroom & Baby Corn was terrible."
• "Not sure why this place is highly rated. The food was expensive, in small portions and overspiced."
• "Had a very pleasant call to apologise for a recently cancelled booking. I really appreciate the time taken to get in touch."
• "Worst ever Indian food experience. Stale and oily samosas, rubber like naans accompanied with thinnest masala paneer gravy and weird paneer pieces!"

Service

Pros:

• "Excellent Service. Very friendly atmosphere."
• "Service was great. Food was off the charts delicious."
• "Service was wonderful and knew which dishes to encourage."
• "The service was great - fast, attentive and kind."
• "Staff were very attentive and friendly."
• "The staff were very attentive and friendly but most importantly the food was delicious!"
• "The staff were very accommodating and polite."

Cons:

• "The food is always great, however, the time I wait in the restaurant and delivery have always been too long."
• "The food was lovely but their service was very slow. We ordered drinks that didn't come & had to be ordered again."
• "Unprofessional | poor management. We booked a table for 4 for the Christmas party... they removed their post and didn’t inform that it had been moved to 24 Dec."
• "The food that we were able to order, when it came, was all disappointing."
• "Food was ok, however quiet disappointed with the service, our main course arrived after more than 1 hr wait even when restaurant wasn't busy at all...no one told us why the delay and what was going on."

Ambience

Pros:

• "Lovely decor, ambience, food and service."
• "A wonderful evening with delicious food, peaceful ambience and good service."
• "Very warm n cozy place with colourful ambiance 🌈"
• "The ambience was really nice and the service was fantastic."
• "Ambiance with quirky interior. Swift & polite service."
• "The ambience was perfect and the food and drinks were to die for."

Cons:

• "The restaurant was absolutely amazing. Mrunali was wonderful in giving us the perfect dinner night. She took special care of us and made sure the service we got was absolutely amazing."
• "Really lovely decor but sadly let down by the service."
• "Food was lush and tasty, great size portions but could have done with a bigger table, as soo many dishes and for 5 people the tables are a bit tight in the booth."
• "In the hustle and bustle...The food menu is pretty good and provides modern take on classic cafeteria."

Value for Money

Pros:

• "It’s definitely a bit pricier than your bog standard Indian but the quality is also noticeably higher."
• "We thought it was very reasonably priced, and enjoyed the whole experience."
• "Fabulous, fresh authentic food, great cocktails and wonderful staff, so friendly and helpful. Good selection of veggie and vegan options too."
• "Very tasty but too much spices for me (not good for those who suffer with heart burn) however if you like powerful, punchy flavours, that hit you in the face and lots of heat, then this is the place for you."

Cons:

• "Slightly low on spices and overpriced."
• "Some Of the things i did not like though is thats its really expensive compared to other indian places."
• "Very expensive compared to all the other local restaurants with similar pricing for food."
• "What a shame! Absolutely disappointed! From the starters to the main dishes, not even mentioned a pizza with Tesco base... This is a far from good Indian cuisine standards in London, food was not eatable, bones in the chicken breast(!!) disgusting pizza, disgusting starters, and all WELL OVERPRICED!"