The Foxburrow Beefeater Reviews Summary

Service

Pros:

• "The service was good and the waitress was nice and friendly."
• "Really made our visit feel warm and welcoming as well as receiving a very personal feel service."
• "The server, Sonia. She was super-friendly, superb helpful, extremely efficient and prompt."
• "Really enjoyable helped greatly by the friendly staff and quality food."
• "Service friendly."
• "Breakfast was also good, again quite busy but the staff were attentive and there were enough to cope with the numbers."
• "The staff were super friendly and had me seated in no time."

Cons:

• "The place was heaving and understaffed."
• "The staff had the audacity to follow on complaining about our complaints."
• "Some staff are nice but 90% are arrogant."
• "The staff appeared disinterested, unapproachable, and downright rude."
• "Dismal service, really disappointed. Family of ten and we had booked in advance. Waited 30 mins for drink order to be taken then another half hour til food order."
• "Poor service had to wait an hour for our drinks"
• "Service was very slow had a table booked for 7.30 sat down at 7.40 asked what drinks we would like and then had to wait 40 mins for them."

Food Quality

Pros:

• "the food was delicious"
• "Steak highly recommended!"
• "Breakfast is good not greasy and it's unlimited."
• "The food was very good and the staff were very friendly."
• "The food was excellent (especially the prawns in garlic butter starter and the lamb in red wine sauce)."
• "Really good food, steaks are cooked very well nice and tender and to how you want it."
• "Food was beautifully cooked."

Cons:

• "Menu changes were a bit of a disappointment as wanted something but not on anymore."
• "The 'famous' chips oozed grease from both ends."
• "For the price it was very poor."
• "The full rack of ribs were almost inedible due to the spices that had been put on them."
• "Absolutely awful food! Shame refunds aren't given as it was disgusting!"
• "The food overcooked and bland."
• "The steak was massively overcooked and poor quality."

Ambiance and Cleanliness

Pros:

• "Nice surroundings."
• "Relaxed and spacious interior, friendly and accommodating staff and great location for guests of Lowestoft Premier Inn."
• "The place was lovely and clean including the toilets which is always a good guide to cleanliness of a business."
• "Everything was clean and well kept throughout the restaurant."
• "Lovely restaurant, lots of parking, clean."
• "Wow. Very clean, immaculate toilets."
• "Nice restaurant overall with a good seating area."

Cons:

• "On entering the bar, we noticed a row of tables with buckets on collecting the rain that was leaking through the roof."
• "The interior was a bit mediocre but that wasn't a problem as we went to eat not look at pictures hanging on walls or gimmicks."
• "The restaurant itself could do with a deep clean, carpets and seating is a mix of grubby, worn and tired."
• "Decor looks very dated, mix and match chairs around tables in the bar."
• "Dirty place knife and forks dirty had to clean them myself."
• "Pub area very run down, ladies toilets are disgusting, no toilet paper."
• "Our table was dirty and sticky, the general appearance of the restaurant was very poor."