Passage To India Reviews Summary

Food Quality

Pros:

• "Takeaway order was delivered on time and HOT. Biryani, Damsak, Madras and starters - All PERFECT, a real treat."
• "Very nice meal. I had a chicken balti and whilst maybe not as authentic as you'd get in a balti house, still top notch."
• "The quality of the food was really nice with the lamb very tender and the chicken not dry."
• "Lovely food. I had my usual lamb vindaloo. The meat was tender with no fat and both the smell and taste were exceptional."
• "We had the fusion starter, which had a great and sizeable collection of food."
• "The food was super tasty, portions were good."
• "Our meals (Chicken Korma and Mushroom Balti with garlic nan) were absolutely gorgeous, and large portion sizes too."

Cons:

• "The sauce was watery and very bland and the chicken was like rubber."
• "It had no flavour an was dry."
• "Rubbery paneer, soggy bread, stale popadoms and do they even know what sauce is? Was just mush."
• "The delivery that we had tonight for the whole family was not worth the £57.85 we paid, not up to standard the meat in all the meals were dry, the rice and chips were cold."
• "Sadly had another Indian today and my butter chicken was running and tasted awful. And the tikka tasted off too."
• "The meal was greasy and so bland."
• "The dish was just terrible."

Service

Pros:

• "The staff are friendly and service is quick."
• "The staff were so busy, but still had a welcoming smile."
• "Given extra poppadom and chutney. Thank you. Would highly recommend and will order again soon."
• "Staff were friendly and accommodating, have been here a few times and would definitely go again!"
• "Delivery was prompt and well packaged. Driver very polite."
• "The waiters are very attentive and the service was quick even though the restaurant was almost full."
• "We were welcomed in to this restaurant by courtious professional staff."

Cons:

• "I think these people are more interested in money grabbing."
• "Had to wait over 1 hour 30 minutes for my food to be delivered, it was cold."
• "The miserable waiter could not of been less welcoming."
• "Having been last night 20th August not sure we'll be going again, we felt staff didn't want us there."
• "Service was shocking and the waiter never came back when second lot of drinks were ordered with food."
• "Waiter was very rude when we were paying, my friend took the card off a bit too early and the waiter got pissed and took the reader out of her hands in a very rude manner, complaining he would have to do it again."
• "Absolutely awful service. We waited half hour and had to remind the staff we were still waiting for our poppadums, despite tables that arrived after us getting theirs."

Price and Value

Pros:

• "Very nice food, although some people might say it's expensive. Personally, I think you get what you pay for."
• "Great price."
• "Food was fast, and great value for money!"
• "The prices are higher than average but still reasonable."
• "Food was plentiful, well cooked and reasonably priced."
• "Great very tasty perfectly cooked food."
• "The flavours were delectable, portions excellent and we left very full and satisfied. Great value for money."

Cons:

• "The delivery that we had tonight for the whole family was not worth the £57.85 we paid, not up to standard."
• "£240 never to be seen again, hard earned cash, most disappointing."
• "Food was a tad on the pricey side but definitely worth the amount."
• "The price they charge is ridiculous all the food we ordered came to nearly £60 and most of it ended up in the cat."
• "Went for dinner. Ordered basic dishes (dal tarka x1, paneer dish x1 and boiled rice x 2), taste was not too great and charged 24 pounds for these basic dishes."
• "The prices are higher than average."
• "Birthday ruined because me and my friend did not like the food here, not worth paying almost £50."

Ambiance and Safety

Pros:

• "The place is set up with screens between the tables for protection against the virus."
• "Felt extremely safe with covid dividers still up and staff wearing masks."
• "The restaurant was at capacity but it was not loud or noisy and everyone else just got on with their meals without being loud or raucous which was nice."
• "It's the kind of place where it feels like everyone really wants to make sure you have a good time."
• "Restaurant has a nice feel."
• "Very nice modern and clean Indian restaurant. The service was excellent."
• "It is a very cosy Indian style restaurant. There are transparent separations between tables, feeling very comfortable and safe in this COVID time."

Cons:

• "The restaurant was empty and they seated us in the darkest corner by the toilet until we asked to be moved."
• "Ok. I have been here on several occasions and food has always been good. Tonight i was sat with two colleagues and was shocked when 3 of us spotted a large rat up in the ceiling lighting recess."
• "After showing us to our table which was in a booth, we were asked if we would share the booth with 5 other strangers, their table facing opposite us with no screen and very limited space to move in or out."
• "The only thing I would fault is the fact that the tables are quite close to each other and that doesn't allow for a nice quiet dinner."
• "Quite a noisy restaurant which made it an unenjoyable experience."
• "Tables still have dividers between them so it does feel a bit cramped but cosy."
• "Think more than twice before visiting this restaurant!!!!"