SIX - Brighton & Hove Reviews Summary

Service

Pros:

• "Perfect service! Thanks so much to India, you were amazing 😄."
• "The service was impeccable! So attentive, especially considering we were sat outside, we weren't without a drink the whole 90mins."
• "Thank you in particular to Valencia, Rihanna and Tiggy who severed us for a really enjoyable Saturday brunch!"
• "The staff were so attentive and aware of our needs tonight."
• "Lovely atmosphere and perfect service!"
• "Friendly, welcoming staff as well make this a must visit."
• "The waiting service is excellent - very friendly, checking in at convenient time without being too annoying and seemed genuine in wanting me to enjoy my meal."

Cons:

• "The staff are negligent, unprofessional and they lack empathy and this begins with the general manager."
• "Service poor. Took 15 minutes to ask us for drinks."
• "Not good customer service, the way he spoke made us feel quite embarrassed."
• "The service and staff don’t seem to be on it or care."
• "Service was terrible."
• "The male server looked like he didn't want to be there - not very welcoming at all."
• "Service was so so slow, our table was at 7.45pm and by 10pm we had only had our starters."

Food Quality

Pros:

• "Everything we tasted was top-notch – the chefs definitely know their stuff."
• "The CELERIAC VELOUTE starter was delicious."
• "Food was incredible, drinks - well we were all smashed at the end as they were lush and we will be back regularly."
• "Every single dish was delicious."
• "The variety of gluten free food is so refreshing and the food is always amazing."
• "Absolutely scrumptious breakfasts fit for a King or Queen!!!"
• "The food was fantastic - especially the starters. We had the duck and calamari, and the best olives I've ever had."

Cons:

• "The food arrived without cutlery, and was not cooked as requested."
• "The food was good, but didn't quite live up to expectations."
• "Food was average and way too overpriced, portions are tiny."
• "Had a roast here, flavours were good, not anything amazing."
• "The cooked breakfast was awful; the sausages were dense, cold and horrible."
• "Food was ok but very average, considering the price."
• "To wait an hour for starters to come out and not fresh, to a tasteless and bland meal was not the best experience."

Ambience & Decor

Pros:

• "Great Ambience, generous portion sizing."
• "Very nice vibe and decoration from the beginning of your experience."
• "The restaurant interior itself is indeed well designed and a lovely spot to sit and relax."
• "This restaurant is faultless I had a wonderful evening and the service is excellent."
• "The place looks fantastic and is brilliantly designed."
• "Really nice vibe in this restaurant."
• "The restaurant is beautifully decorated."

Cons:

• "The manager is useless and rude, she is so mean to her staff."
• "Was uncomfortable to see the boss getting aggressive at members of staff."
• "This place is clearly rotten from the management level downwards."
• "First impressions weren't brilliant; quite a lot of noise from the road and deliveries coming in past our table."
• "Very very noisy though which I'm not sure how the staff could have prevented, but meant we couldn't hear one another or hear the staff when ordering."
• "It was a bit noisy at the beginning but really quietened down by the end of the meal."
• "Causing an allergic reaction is a life threatening experience."