Address: 141, 143 Northfield Ave, London W13 9QT, United Kingdom
Phone: +442087993800
Rating: 4.5
based on 122 reviews.
Customer Service
Pros:
"Rachel Flynn has been simply amazing in dealing with a tenancy issue."
"Raul was attentive to my needs, answered any questions that I had in a timely manner."
"Hayley was really good at pushing the transaction through given the complexity of a chain."
"Hayley was absolutely superb at communication throughout the sale process."
"Raul is an absolute gem; really helpful, responsive and maintains a positive and friendly attitude."
"Amy Fox negotiated well but fair and then followed up regularly with the solicitors."
"Louise was immensely helpful and approachable throughout."
"Patricia was really helpful, considerate and professional during our house search."
Cons:
"Had a really poor experience dealing with Gary at this branch. Just a poor negative attitude, very unfriendly."
"Professional, friendly service from Patricia, Jack and Dean who all kept us informed with regular contact throughout the entire purchase/sales process."
"The property we stayed in at 32 Connaught Road had major plumbing issues."
"I had enquired about 2 properties. They didn't bother contacting me about the first one so I chased them to arrange a viewing."
"This company let my daughter and her partner live in a flat with damp on the bedroom wall for months."
"I don't believe it, someone work as agent in property agency but she could not understand, computer PHD (Me) and doctor (My wife) are professional!"
Efficiency
Pros:
"Just 7 days after finding a property I liked, the referencing and contract was signed and I am ready to move in."
"They were able to get us a significant number of viewings over the first weekend and under offer in just over a week from listing."
"Our sale wasn't straight forward but it was made easier by such a supportive agent, especially in the current market."
"Everything has been handled well in advance for my move-in date, so I can now look forward to starting my new life."
"The outstanding service, personalized attention, and commitment to client satisfaction set them apart."
"Very receptive to customer feedback and they took on the sale of our property when the sale with another Estate Agent fell through."
"Amy was so professional and always got back to me as soon as possible with answers to all my questions."
"Amy Fox negotiated well but fair and then followed up regularly with the solicitors of both sides."
Cons:
"We tried to sell through another agent with no luck so handed the reins over to Dean and his team."
"Property management is terrible. During 9 months of tenancy, the main agent responsible for property management has been very slow in responding to emails."
"After tenancy terminated, agents were not responding to deposit enquiries."
"This company let my daughter and her partner live in a flat with damp on the bedroom wall for months."
"We found Sargeants exceptionally helpful all through the buying process, keeping us informed of what was happening."
"I don't believe it, someone work as agent in property agency but she could not understand, computer PHD (Me) and doctor (My wife) are professional!"