The Ranelagh Reviews Summary

Staff and Service

Pros:

• "We were served by a lovely lady called Evie, she was so kind and helpful, so attentive and made sure the whole party was well looked after the whole night."
• "Welcoming atmosphere, easygoing, polite and friendly staff."
• "Bar staff are super friendly and the drinks are cheap (for London)."
• "The staff are really friendly also."
• "Staff are super friendly and the food is delicious."
• "The staff drink recommendation to pair alongside it was very much appreciated and very very enjoyed!"
• "The staff are just the best and extremely friendly and helpful."

Cons:

• "Spend a few quid sorting out the male toilets, they are rank."
• "Bar staff can't handle a queue of over 2, serving whoever they please."
• "Rude and offensive staff I will never visit this pub again."
• "The service was shocking. We had to have table service given the restrictions but it was substandard."
• "Experience was dampened by the abrupt barmaid."
• "Too expensive food for what it is. Clueless girl behind the bar who only kept looking at her phone."
• "Never coming here again. I’m not white Caucasian so was clear they were looking for any excuse to kick me out."

Food and Drink

Pros:

• "Excellent selection of more premium pints like Neck Oil, Asahi, Madri, etc."
• "One my favourite local pubs. Great food selection and drinks."
• "Both meals were so flavoursome and fantastic value for money."
• "The food is outstanding for the price and very well presented."
• "Fantastic gem of a place, food was absolutely delicious."
• "The food here is delicious and I’m always pleased to see raspberry beer on their drinks menu!"
• "Food is yummy, without being pretentious or ridiculously expensive."

Cons:

• "Good service but bad Steak! And bad peppercorn sauce."
• "Ordered a burger It’s all gravy, came burnt."
• "The food is okay but not outstanding, and a bit overpriced."
• "They have a great-sounding vegan burger which they, for some STUPID reason, fry in the same oil as the all the meat."
• "2 burgers which were pretty bland and certainly not worth £13.50."
• "Considering the price for a burger was upwards of £13 (if I recall correctly), I'd rather have had a burger from a chicken shop."
• "Absolutely shocking experience. 1 1/2 hour wait for food, when it arrives it is over cooked and doesn't match the description on the menu in the slightest."

Ambiance and Facilities

Pros:

• "Probably the nicest pub in the area to be honest as the area isn't that great."
• "Big garden which often does bbqs in the summer or other events across the year."
• "Lovely pub with a local feel."
• "A lovely and very spacious beer garden extends to the back and features nice wooden benches as well as a play area for kids."
• "The beer garden is beautiful too."
• "The pub itself is nicely decorated and kept very clean and tidy."
• "They have an incredibly beautiful rear garden with wooden tables."

Cons:

• "However you can't help but feel this place has seen better days."
• "I like this pub but I don't like how children are allowed in after 9pm and are allowed to run round the garden unsupervised."
• "It's s nice place and cosy pub but the burger was burnt and the fish dry."
• "Unfortunately this pub has been taken over by screaming children and has turned into a nursery."
• "So I would advise anyone attending with dogs to stay clear of this establishment, as you face the high risk of being unfairly treated."
• "It's a nice enough pub but because it's so big it lacks atmosphere."
• "Food quality has gone downhill massively in the past year."

Management and Policies

Pros:

• "To say the pub is a great all rounder would be an understatement - the food is fantastic, the quality of a decent restaurant and a very well thought out selection."
• "Ian (Manager) has been very accommodating to our changing requests for seating for the football - even sending photos to show different options."
• "Always have great food in here and it's a really nice pub....just want to give a shout out to the staff yesterday...super helpful and nice."
• "The level of service was exceptional (especially considering it was a busy hot day)."
• "Absolutely wonderful pub! We booked a table for 18 for our Christmas party and just had the best time."
• "Attentive and knowledgable staff made us feel incredibly welcome from the moment we stepped through the door."
• "No complaints about atmosphere or staff as both are great."