Address: 95 High St, Ruislip, HA4 8JB, United Kingdom
Phone: +441895636006
Rating: 4.5
based on 132 reviews.
Atmosphere & Setting
Pros:
"Don’t be deceived by the unremarkable exterior - inside is a warm, inviting atmosphere, friendly staff, and incredible pretty and delicious food."
"Amazing food in a lovely setting."
"The outside heated seating area is a lovely secret garden in Ruislip High Street which is a must to visit."
"It's both cosy and pretty, with garden seating arrangements that is classy on many levels without being pretentious."
"The outside sheltered area is perfect in the current circumstances & so pretty."
"The garden is a lovely place to sit and we loved all the little extra touches."
"The cafe has a lovely atmosphere and the garden so pretty and thoughtfully spaced out."
Cons:
"spent ages driving to this place, only to b told to come back in half an hour... because apparently they had 'too many orders in the kitchen' even though I could see a few empty tables...."
"Scenery in the garden is a bit run down, but that's not the cafés fault; the surrounding buildings aren't very nice looking sadly."
"They have to open the back door for that so you get cold! Better to avoid the seats over there."
"Overall it just wasn’t a warm welcome or inviting atmosphere."
"IF YOU WANT A PORTION RARE COOKED RACISM THIS IS THE PLACE TO BE."
"Iron seats outside uncomfortable."
"The service was so poorly... The waitress was disinterested in giving other options."
Food Quality & Variety
Pros:
"The Berry cake that was served today was one of the nicest slices of cake I HAVE EVER HAD and was made by the assistant manager."
"Pretty inventive menu and food looks good in the plate."
"The vegan food is outstanding, both unique and tasteful."
"All the food is amazing, I highly recommend the burger and the masala toastie!"
"They also have a great selection of handmade cakes which looked delicious & my banana loaf was magnificent, I couldn’t recommend more highly."
"The food is delicious and interesting, particularly the breakfast menu!"
"The food was unique and great tasting."
Cons:
"I would have preferred more options but that's just because of my diet."
"I had waffles, which, if I have to name something that could be improved, was a little bit too hard and heavy."
"The bacon roll I ordered was a small bun with very little bacon and on the side salad it's not what I wanted and it was very disappointing."
"The smashed Avo was still hard in parts and flavourless."
"The breakfast itself was not what I was expecting for a breakfast, maybe a lunch or dinner flavours."
"Food did not look appetising as to what it sounds like on the menu."
"The scrabbled eggs had more whites than yolk so came out a white/grey colour and tasteless."
Service & Staff
Pros:
"All the waitresses were super polite, helpful and friendly."
"Staff were really friendly and food presented well."
"The staff are welcoming & friendly."
"Superb service."
"Staff are friendly and accommodating."
"Staff were fantastic."
"The staff were friendly, readily available and couldn't do enough for us."
Cons:
"Never going again."
"Avoid, avoid, avoid. If you have the temerity to complain, you will receive a belligerent and hostile response from the owner."
"To top it up they deliberately charged us more for the food!"
"Service was so slow even though they seem to have enough staff members."
"The café seems to be run by a group of young and inexperienced waitresses who have very little experience of how to speak to customers and how to handle issues."
"Ordered 'eggs any way' and asked to add a sausage and was told in a really patronising manner that I can’t build my own breakfast."
"I went here with a friend the other day after not been for a while and was greeted by a young lady with no smile."
Value & Pricing
Pros:
"Brilliant value for money and has not disappointed yet."
"Reasonably priced and worth every penny."
"Lunch for 4 just over £40 and some classy charity shops nearby."
"Really good value."
"Their food is... reasonably priced."
"Menu prices very good value and coffee tasted good."
"Everything is priced very reasonably, the coffee is to die for!"
Cons:
"I left unsatisfied and £16 poorer."
"We paid £46 altogether and it just did not justify it."
"Tried visiting today (@2pm, three hours before closing time) to be told the chef was refusing to cook any more food as the kitchen was too hot."
"Toasties weren't available when I visited unfortunately and its a bit cheeky to offer sandwiches as an alternative but then to charge more."
"The cake slices are too pricey for a local cafe."
"I asked for extra egg and sausage which brought my total to 13.50 for the breakfast. A bit expensive I think."
"Sadly, we won’t be returning after this experience, as much as we would have liked to support a local independent."