Address: 9 Lambarde Square, London, SE10 9GB, United Kingdom
Phone: +442082935484
Rating: 4.8
based on 85 reviews.
Professional Expertise and Staff Quality
Pros:
"Sophie’s skill and technique were impressive, and she made me feel incredibly relaxed and comfortable throughout the session."
"Their dedication to improving the lives of their clients is evident in their approach and results."
"James listened to me and diagnosed my muscular issue, then devised a treatment plan that suited me."
"Regis da Silva led me through each exercise, explaining in detail what muscles we're working on and why."
"Catherine, my Physio there at Vanbrugh, is an extremely professional and knowledgeable Physio."
"Rachel and her colleagues at Vanbrugh put in loads of hard work diagnosing the issue."
"The physios at Vanbrugh are really hands-on in tackling not just the symptoms but also the causes."
"Jacqui Norton-Old provided excellent treatment, advice, and exercises for my stiff and painful neck."
Cons:
"The facilities are good enough and the staff are friendly, but I've never been to a physio that's tried to squeeze as much money from me."
"The approach by the management to keep trying to charge you every time you come back as a new client is a disgrace."
"Literally a joke! Treating the symptoms and not the problem."
Facilities and Equipment
Pros:
"The anti-gravity treadmill was a key component in getting me back on my feet quicker."
"The whole place is high tech, and with a caring lovely team of receptionists."
"The anti-gravity machine in my case has been instrumental to my recovery."
"I am delighted to say that one year later I am back to rides with my cycle club, hill walking and without a limp!"
"The treatment rooms are clean and the medical equipment is brand new, and thoroughly sanitised each time it is used."
Cons:
"No cons mentioned regarding Facilities and Equipment."
Customer Service and Support
Pros:
"The staff at reception are incredibly kind and put you at ease as soon as you walk in."
"The reception team are kind and welcoming, a friendly face and presence upon your arrival."
"I would like to personally thank Mr. Regis da Silva, who has been looking after me."
"I had a great experience just like I did when I came in 2012 and would highly recommend! Very friendly staff and great service."
"The reception team is warm and friendly; they are available, and they always try their best to accommodate your schedule."
"The environment at Vanbrugh Physio is also fabulous and the whole team are welcoming and friendly."
Cons:
"The final outcome was: 'either you wear a facemask or you leave'. I left."
Outcome and Effectiveness of Treatment
Pros:
"I left the session feeling significantly less tense and more at ease in my body."
"My knee has given me no trouble throughout the 2023 season - and I've played more than 20 times."
"My therapy was a big success. The pain in my back has gone and so has the nerve irritation."
"Following a decision to go ahead with the operation to fix structural damage, I was referred back to physio. Mark was optimistic I would fully recover."
"I am completely back to normal life, including my Zumba classes."
"Thanks to James, I was able to recover from the pain. Also, he helped me with my gym programme."
"Within two months Nick Charlish has done an amazing job and I am now walking 15km a day, cycling 15km a day, and swimming 1,500 metres."
"After 8 weeks in a sling, with a shoulder fracture, my arm was weak and immobile. During each session Rachel explained the treatment and exercises and their purpose always in a reassuring positive manner."
Cons:
"Treatment spanned over more sessions than necessary."