Aroma Buffet W12 | Dinner & Lunch Reviews Summary

Food Variety and Quality

Pros:

• "Great variety of sushi, Chinese stir fries and Indian food."
• "So many different food options to choose from. Beautifully cooked and delicious."
• "Best dishes are duck pancakes & Nasi Goreng."
• "Everything was fresh with great flavour."
• "Great selection of tasty food."
• "Great food. So much variety and incredibly tasty."
• "The variety of dishes is amazing."

Cons:

• "Singapore noodles were burnt. Beef rendang tough as leather."
• "The food was cold, the egg fried rice was hard and tasted like school food."
• "Food was ok but was running low as very busy and choice of mains was quite small."
• "The duck curry mainly bones and skin so the gravy was ok!"
• "Charged £24/per person but not enough choice."
• "Most dishes were empty and just mainly frozen items like chips, nuggets and pizza."
• "The food some undercooked, extremely dry, very greasy, hard, cold, mixed old with new to hide the standards it should be."

Price and Value

Pros:

• "This type of restaurant with just 12 GBP per person is nowhere to be seen in this area where one can eat as much as they can afford without limitation of time except in the case of closing hour."
• "It’s £9.99 for lunch here on weekdays right now - LOVING IT! (Ps £2 for bottomless drinks is VERY competitive 👍👍)!"
• "Buffet was priced at £24 which is fair for a buffet in central London and compared to other halal buffets the variety was a lot better here."
• "And at £24, plus £3 drink; you can eat and drink as much as you want, with a huge variety foods you can't get that anywhere else."
• "At £21.50 including unlimited soft drinks the price is very good."
• "£19.99 on the weekends all day. Cheaper on the weekdays."
• "Prices have increased but it's still good value for money."

Cons:

• "Don't feel like it is worth the money."
• "We have paid 24£ per head with no drink included.... I think it's well expansive for the quality of food."
• "Stay Away you can get better food for £22 per person elsewhere!"
• "Nothing new, just photos with nicely arranged food, but in reality, the exaggerated price."
• "They have a ridiculous policy of £22 per head based on height - no disabled discount for son who cannot eat as much as other children his age."
• "Really not worth the price. £27 for the buffet + a refillable drink, the selection was very poor."
• "£25 + £3 for drinks was way too high for a buffet."

Service and Staff

Pros:

• "The pro is the service is very friendly and there is no time limit."
• "Staff really nice and they care about the customers."
• "Clean place and friendly helpful staff."
• "The waiters are attentive and take the plates from the tables that have been used very quickly."
• "The girl on the till was very friendly and treated us well."
• "Staff clears your table as you finish, refillable soda."
• "Staff were really friendly and helpful."

Cons:

• "The chairs was dirty beyond anything I’ve seen I had to use sanitizer to clean my chair the tissue was black, old chicken bones stuck in the back of the chair leather pealing off."
• "Staff were quite rude too, zero patience."
• "The waiter did not even stop for a moment to be told our dissatisfaction."
• "Service? What service? Hardly anyone servicing or serving here and they don't speak English either except one young lady."
• "The staff just shrugged me off and left."
• "The staff could be a bit more helpful."
• "The staff were so rude. No manners at all and the waiter seemed so bored, giving us attitude."

Cleanliness and Ambience

Pros:

• "It was super clean."
• "Exceptionally clean."
• "The interiors are definitely nicer than before and the facilities and lay-out is very good."
• "The ambiance is a bit sterile, but the food and dining experience as a whole more than makes up for it in my opinion."
• "The restaurant is clean and warm."
• "Quiet place with good food. Staff is very friendly and cleaning all tables very quickly, the restaurant is very clean."
• "The place is beautifully decorated."

Cons:

• "PLEASE AVOID! This place is unacceptable."
• "Very dirty place, overcrowded and loud."
• "Also, the place is unkempt and Staff chat amongst themselves in front of customers."
• "The floors was sticking and food left on the floors, tables piled high with old food and left on the tables at one point there was no plates at either station."
• "The setting and lighting looks like it could a good ambience if it wasn't for the slum and the scum that visit."
• "Chairs and floor has lots of crumbs on it. Bathrooms aren't clean at all."
• "We found mould on the naan breads that were being served in the buffet."