JRC Global Buffet Reviews Summary

Food Quality

Pros:

• "Food was decent plenty to choose from and you definitely get your fill."
• "The food is tasty, hot and always fresh and watching the specialist chefs is quite the experience, in itself."
• "Food was fresh tasty and hot."
• "All the dishes we tried we delicious. Food was well seasoned and fresh."
• "The main courses were all nice. Some dishes were empty so I just went by and there was plenty of choice and the curries were very nice."
• "The roast pork and roast duck was really nice along with the Vietnamese cold noodles."
• "Fresh seafood, tasty dishes from all over the world."

Cons:

• "The food was okay but some popular food like Salmon was not refilled for the whole afternoon."
• "Food was very greasy and most seemed to be reheated from the night before."
• "Majority of the food was barely lukewarm."
• "Poor quality of food, not cooked properly."
• "It is unfortunate that most dishes were way too salty."
• "Food was cold, dried up and unappealing."
• "The food itself is either mediocre or downright awful."

Service

Pros:

• "Staffs are very polite and gentle."
• "Staff is nice and helpful, but it's buffet and self service so not much help is needed from them."
• "Staff were very nice and helpful."
• "Service was prompt and nice, cleared table of empty plates promptly."
• "Staff were friendly."
• "Staff were very presentable & friendly."
• "The staff are quick to clear plates tables cups glasses and any mess you might have made."

Cons:

• "But it is clear that the staff are either on minimum wage or have bad management, as not a smile or sign of enthusiasm could be seen the whole evening."
• "The noise level is quite high, as there is nothing to 'absorb' it, due to the lack of soft furnishings."
• "Bar staff very casual and don’t care attitude while serving."
• "Front of house staff were fairly poor. Miserable and could barely hear them."
• "Our initial interaction was with a group of young girls, and their treatment of us as paying customers was unacceptable."
• "The few members of staff that were floating around, were very despondent, and had no interest in their jobs whatsoever."
• "And most of the 'wait' staff seemed disorganised."

Value

Pros:

• "Not a bad price all things considered."
• "Parking at CityGade super easy and cheap (£1 per hour)."
• "Excellent selection of food at a reasonable price as long as you are hungry."
• "Very nice and plenty of food variety, not bad quality (taking into consideration it's 'all you can eat' place), everyone can find something for him/her self."
• "The food was very nice and at £26pp good value with lots of choice the chinesse was my fav."
• "Very good food, from all over the world, at a very low price."
• "£24 pound for unlimited food, drinks and desserts is amazing value."

Cons:

• "We were then told we had to pay for drinks separately, which I’ve never ever seen in a buffet."
• "The price in my opinion is a bit expensive considering the fact that one does not eat that much."
• "£75 for 3 people and a 3 year old and you no longer get the drinks included."
• "I thought it was expensive for a buffet, and the price was not displayed until you were at the till."
• "£20 per person is a little steep for the quality, service and experience."
• "Not worth £26 + drinks cost averaged at £6-7."
• "Really disappointed with the price now here! £25 on a sunday for an adult and now the drinks no longer included so £3.50 for refillable drink."

Ambiance

Pros:

• "Inside the place is very nice with seating for 200 heads maybe more with a great layout of different cuisines."
• "It felt quite posh inside and it’s clean."
• "The restaurant, itself, is spacious and clean, with plenty of staff making sure that there everyone is looked after."
• "The place is huge and clean. Well decorated."
• "The venue is also nicely decorated and very clean."
• "A lovely venue, very nicely decorated and laid out."
• "The place is wonderful, beautiful, it had everything to go right."

Cons:

• "The noise level is quite high, as there is nothing to 'absorb' it, due to the lack of soft furnishings."
• "Was not enjoyable, seemed chaotic!! Won't be going back."
• "Now they are charging extra for drinks and they've cut down on the food and drink selection."
• "Noticed incredibly large amount of cctv bit off putting."
• "Upon arriving, it felt like you were entering a nightclub! It was dark and unwelcoming."
• "Lighting was very dark barely could see what was on the table."
• "The atmosphere is ambient and light dark colours in the restaurant."