Southend On Sea Brewers Fayre Reviews Summary

Food Quality

Pros:

• "The food is extremely tasty, especially the dinner roast."
• "The food however was very hot and tasty."
• "The food we ordered was tasty and served with a smile."
• "The food was delicious and the staff members always went above and beyond - thank you very much!"
• "Lovely lunch at Southend Brewers Fayre. Service was super quick and efficient, food was tasty."
• "The food was good."
• "Food was surperb i had the burger was so nice."

Cons:

• "Pretty good food except the burgers which tasted cheap despite excessive pricing."
• "Disgusted with the food."
• "I had the mixed grill, it was poor."
• "The roast potatoes almost felt cooked frozen, they were below par as was the stuffing, dried out and hard."
• "As I said, the man at the bar made me feel like I was at a McDonald's, and so did the food."
• "Friendly staff foods pretty awful really, not unexpected from a BF you get what you pay for, undercooked scampi, microwaved mash."
• "The food was okay, but took a long time to get it on the table."

Staff Service

Pros:

• "Staff very pleasant and helpful even though they seemed to be doing a lot of different roles, always polite and friendly."
• "Carley and Rachel were both exceptional hosts."
• "The young lady who took my order was so lovely."
• "Love this place first off the staff are so friendly and helpful put me at ease as i suffer with anxiety."
• "The staff were friendly and helpful but the food was diabolical."
• "The staff are so friendly and helpful put me at ease as i suffer with anxiety."
• "The staff were very friendly and the prices were good."

Cons:

• "No one to greet us, eventually a young lass took us to a table set for two, then an older woman came and said you will have to sit here! at the table for two."
• "Queued up for around 10 mins at the sign inside saying wait here to be seated and nobody came over to take us to a table, we were totally ignored."
• "The staff just stare at you and they’re all just standing together chatting and no one even ask how our food was."
• "The staffs attitude was dreadful and no apology was offered."
• "No table service for taking food or drinks orders whilst eating."
• "The staff were working really hard, clearly really busy in the kids holidays!"
• "The only waitress who appeared to be untrained and confused showed us to a table in the most congested area of the restaurant."

Value for Money

Pros:

• "COFFEE and FIZZY DRINKS are all refillable... So really good value."
• "The staff were very friendly and the prices were good."
• "Prices are very reasonable."
• "Very good value with the lunch menu."
• "Price was reasonable, drinks overpriced."
• "Prices very reasonable."
• "Food really good and well presented and at reasonable prices too."

Cons:

• "Too expensive, just go to McDonald's."
• "Service was very slow and food portions a little on the small side for the price."
• "Not worth the money atall."
• "Wasn’t worth the money when other pub chains in the area provide much more and with the lack of service, I will not be returning."
• "£30 for two lunches and non alc drinks a bit steep for what was delivered by BF."
• "I also really resent paying £1 to use the car park for the restaurant."
• "If we had paid full price for all 3 courses I would have been very disappointed."

Cleanliness

Pros:

• "It's very clean, definitely will be going back."
• "Felt like a clean and decent eat all else considered."
• "Very warm and inviting environment."
• "This is a very good clean, family restaurant there are also tables for outside dining."

Cons:

• "Place is very grubby, needs a good clean and massive improvement on service."
• "Could do with a thorough clean, mucky & messy!! Tables not cleared, toilets nasty."
• "Whole place could do with a good clean, particularly the insides of the windows."
• "The whole place looks unclean the carpets are rotten dirty no one cares that the feeling you get in there this needs to be reported to the area manager proper manager in there who cares for the place as there no customer care just no atmosphere."
• "The floors looked dirty the place a mess we had booked for the carvery after paying g at the bar for drinks and food as there no table service there we went to the carvery counter for our food it looked dry and disgusting a mess and unkempt still no staff around we waited and called the boy at the bar if he could get help as we could hear staff laughing in the kitchen."
• "The restaurant was not clean with sticky menus and poorly sanitised tables."
• "The table was sticky and streaky, cutlery was streaked and came complete with hair."