Elvet Steakhouse London Reviews Summary

Food Quality

Pros:

• "All the dishes ordered were exceptionally good, the steak tasted great and felt like it was melting in the mouth not chewy at all."
• "The flavor of everything was delicious!!! As well as cooked how we wanted each steak and lamb to be."
• "Food was really good. Service was even better from the moment they opened the door and sat us down!"
• "The steak and mix grill were superb. Would recommend. Pricey but nice night out."
• "The food was absolutely amazing, with perfectly cooked steaks that melted in my mouth."
• "One of the best steak and experience I have had in restaurant. Mosh is the top guy. I tried all of the dishes and drinks that I ordered for family :)"
• "My steak was the best. Bit too much for one person to finish (500g) but I still finished it. All items on the menu are Halal."
• "The beef and lamb were cooked to perfection, the mocktails were delicious!"

Cons:

• "Steak was horrible, it’s a cheap cut steak…we asked for medium well and it came uncooked to how we wanted it….it was sent back to cook further."
• "The so called Wagyu burger was a plain beef burger."
• "The food was okay, not as I expected. I felt like the food needed a lot more time to rest rather than just put it on a plate."
• "My partner had to add a lot of salt to get some flavour out of the meat and a bit disappointed."
• "The lamb was so raw and bloody it just made it taste flavourless."
• "The chicken FILLET steak comes with a huge bone in it, my partner chose fillet because of there being no bone."
• "Food was slightly disappointing. Steaks are good, but avoid all sauces at all costs."
• "The starters were lovely. The mains were succulent and scrumptious, but I have given it four stars as I thought some of the prices were a little high."

Service Quality

Pros:

• "Mosh provided excellent service. The waiters were not intrusive at all and took their job very seriously."
• "Surprisingly, best customer service I have seen in London in 6 years. They make sure every customer feels special."
• "Service: 5/5 Biggie was great, serving with a smile, asking if we needed anything else."
• "Tony served us and made sure we were comfortable and happy throughout all the steps, from selecting the correct drinks to choosing the food."
• "Hats off to Elvet! Brilliant food, brilliant atmosphere and wonderful staff."
• "Service was fantastic. Food was amazing. I was never a steak person until I visited this place and now my perception on steak has changed."
• "By far one of IF NOT the BESTED Trained Staff I've ever encountered, Mosh the floor manager made sure my anniversary dinner went beyond my expectations."
• "Tony provided fantastic service today, really attentive and was very helpful. We loved the food."

Cons:

• "We got approached 5x trying to up sell us steaks/drinks that aren’t on the menu."
• "Waiters are little pushy to over sell the steak meat type however service was exceptional."
• "I received a reservation confirmation from them via email but they then tried to call me a few times to take a deposit."
• "He was confused about gluten free options as the menu had changed recently but staff should be aware of allergens regardless of when or how often the menu changes."
• "Was passing by to go to another restaurant and saw this amazing decor outside. Easy to park on the side road. Inside looks amazing with the flower wall. Big, clean and spacious restaurant."
• "Food slightly disappointing. We've heard a lot about this place and decided go on my birthday. We ordered calamari as a starter and it was presented lovely, and it wasn't so bad, however i have had better tasting calamari elsewhere."
• "Service was definitely a 5 star, our waiter Biggie was amazing, as was mosh. Decor and ambience was lovely too. Food slightly disappointing."
• "Fantastic experience - all staff extremely welcoming, had been recommended to me by a senior surgeon all the way up north - appropriate as was looking for somewhere special to take my girlfriend after she qualified as a doctor."