London Woolwich Beefeater Reviews Summary

Atmosphere and Cleanliness

Pros:

• "Staff were very friendly so no issue there. Restaurant was clean."
• "The only reason I’m not giving 4 stars is because it has annoying parking pay by app which annoys me."
• "The food was fantastic, and the staff friendly and helpful."
• "It was clean and tidy also."
• "Very nice environment, however I think we were unlucky today with a chef who wasn't 100%."
• "Good service, good food and great environment."
• "Fairly new building that looks clean."
• "Visited here for a birthday celebration, restaurant clean, tidy, comfortable temperature wise not too busy either."

Cons:

• "Restaurant was clean although my other half felt it was a bit tired."
• "Decided to have breakfast and immediately the smell of old carpet was strong and outdated chairs and smelly tables."
• "The men's toilets are disgusting and smell badly."
• "The food inspection should take place and check for hygiene levels."
• "If the cleanliness of the toilets is any representation of how diligent staff takes hygiene in the kitchen, god help us all..."
• "Asked if I had booked which I confirmed I hadn’t. They put me on a table which was filthy & then looked on the floor to find food all around my feet."
• "The womens toilets are just filthy."
• "The place looks really lovely and the atmosphere is quite cool but the service ruins everything: food is being served before drinks, stuff is working chaotic, forgetting what you've ordered."

Service Quality

Pros:

• "After reading the reviews we went with rather low expectations. Despite the slow service we were pleasantly surprised by how friendly they were."
• "Service was great."
• "We went for Sunday Roast. Staff were friendly, asked about allergies, and checked in with us."
• "We had a lovely time which we can entirely credit to Ellis, a wonderful person."
• "Had a wonderful experience here. Our first time eating at this Beefeater. The waiting staff were great, attentive and helpful."
• "Service is good, cocktails are well made and they are always happy to help if needed at any point during the meal."
• "Service was slow, but I understand because the place was full."
• "Great atmosphere and great steak. Well cooked. Kids meal also good."

Cons:

• "Service was incredibly slow and we were never checked on."
• "Awful attitude from the member of staff who first greeted us upon arrival."
• "I was happy with the food but unhappy with few things regarding the service."
• "No reservation notice on the table. So we sat. Waitress Kate coming without even saying hello, asking us to leave as the table is reserved for someone else."
• "Hours posted are not what they actually do. Often close early."
• "Never been here before. I didn't have a good first time."
• "Avoid. Without doubt one of the worst dining experiences I've had, or at least near dining experiences I've had."
• "Went to Beefeater with the family. Ordered Vodka with Blood Orange. Waiter came back and politely said they're out of Blood Orange."