Steakout Norbury Reviews Summary

Food Quality

Pros:

• "Definitely recommend if you are looking for a great steak or prawn dish to try!!!!"
• "The food was simply delicious. I ordered the chilli king prawns."
• "The meat was amazing the staff super helpful and friendly."
• "The food was absolutely delicious my steak was cooked perfectly it’s a proper hidden gem so happy I found it."
• "The atmosphere was laid back, and the food was too good."
• "Food is always fresh and tasty, love the steakout spice they use on their steaks and when it comes out sizzling."
• "Simply put, the steaks are banging."

Cons:

• "I'm really disappointed with the food and I wasn't expecting that kind of steak also I manage to touch steak dish around the wooden part, the brown side."
• "Asked for medium got well done. Asked for garlic mash got normal mash."
• "Everything lacked seasoning or flavour."
• "The steak unfortunately didn’t taste as great this time round, as it had a slight sour taste."
• "Absolutely shocking quality of food. I had ordered a medium steak which turned out to be very rare! The steak was also very very tough."
• "The cheese burger was over cooked, dry and flavourless."
• "The steak was thin, blant and without flavour, didn't taste seasoned at all."

Service

Pros:

• "The service provided by Hassan was just amazing."
• "First class service from our waiter."
• "Great friendly service."
• "Lovely staff, very kind and friendly with our children."
• "Excellent service from Marlon, a credit to the place."
• "Service is always on point too."
• "Staff were also very polite and attentive."

Cons:

• "When I fed back to the waiter he was very defensive."
• "The waiter who served us was ok but the person who we complained to about the food was defensive and slightly patronising."
• "Our waitress wasn't the friendliest."
• "On entering I had to actually go to the kitchen to alert staff of our presence despite there being a few tables already occupied."
• "Really poor service."
• "Poor customer service especially during the final day of EOTHO."
• "The service standard at steak out at norbury is always slow, also staff do not pay attention to customers the way they should."

Atmosphere

Pros:

• "A really welcoming atmosphere in the restaurant and the staff are really attentive."
• "Atmosphere is cool and trendy!"
• "Great atmosphere."
• "Such a pleasing environment with great management and staff."
• "The ambience is good. Great place for families."
• "The inside atmosphere is really comfy."
• "Its always one of our best timeout london venue."

Cons:

• "Having eaten at the Tooting branch numerous times, I must say that the experience at this particular branch was rather underwhelming."
• "Uncontrollable children... Neither staff nor parent's batted an eyelid."
• "Atmosphere was okay."
• "The food was acceptable but the location and ambiance just don't work."
• "Never accept credit cards it's beyond annoying."
• "Not ideal for wheelchairs as a huge step at the entrance way."
• "waiters never ask how your meal is, had to wait to get attention."

Value

Pros:

• "Highly recommend for a decently priced meal."
• "Good value for money with the kids meals."
• "Such good value as well."
• "Monday Deal is amazing value for money."
• "Very good value for money."
• "Great range of delicious steaks and burgers."
• "We really enjoyed our dinner here, each dish worth the price."

Cons:

• "The portion was ridiculously small relative to the price."
• "Nice food but not cheap! I feel like a steak for £15 with some onions and sauce is very expensive and should come as a meal."
• "Ribeye portion could definitely be better; £20 for a half hand sized steak isn't the best value if I'm honest."
• "For the price it's not worth it... the steak was really fatty."
• "For what you pay, it is not worth it. I have eaten steak throughout UK, never paid for aides separately and steaks have tasted better and been cheaper as well."
• "The drinks are deffo overpriced."
• "The food was generally good. However, the side was on the small side."