Dog & Duck Reviews Summary

Atmosphere & Environment

Pros:

• "The atmosphere was really nice too, a good time was had!"
• "Very relaxed atmosphere."
• "Nice atmosphere brilliant staff and lovely place overall."
• "Honestly a really great environment with great food as it always has been."
• "Recommended especially inside as the pub is old with lovely exposed Oak beams and very homely."
• "Nice atmosphere. Best gammon, again!"
• "Nice atmosphere music in the background not too loud overall a very pleasurable experience."

Cons:

• "The pub its self was very hot inside which was the only negative."
• "We were sat near a doorway to the garden which was very drafty and people and servers were in and out leaving the door open."
• "Cobwebs in every corner of the pub."

Staff & Service

Pros:

• "Two waitresses and lady behind bar were amazing and appreciated them working on Christmas Day to help the public celebrate."
• "The gentleman who greeted us was incredibly helpful, friendly and had a positive attitude - very bubbly and cheerful."
• "The staff were amazing, we was celebrating our mum's 70th birthday, and the staff made up the tables with decorations I had provided for the day!"
• "The staff were pleasant and very attentive."
• "Staff were excellent very attentive and welcoming, great customer service from Shannon, Bryonie and Rob the chef."
• "The service by the young waitress was absolutely amazing."
• "Waiting staff were very attentive and extra friendly and smiley which was lovely to see."

Cons:

• "Need to sort the pub out."
• "There certainly didn't appear to be sufficient staff to cope with customers needs."
• "The service is really poor and the staff don't seem to care which is a real shame."
• "Think they were short staffed to be fair although some of the staff were slow."
• "The manager was fine and did not quibble but the staff were not up front with their poor service."
• "went in today after booking and our reservation had not gone through so staff weren't ready for us."
• "Having to wait a while to order at the bar we were told there was a half hour wait for food which actually took nearly an hour to arrive."

Food Quality & Pricing

Pros:

• "2 for one on the day we were there made it even more worthwhile."
• "Main courses were well priced and 2 for 1 offer made it a bargain."
• "Food cooked to perfection."
• "Marston's two for one is excellent value."
• "Good choice of food not bad value for money."
• "Food was good value, decent sized portions and very tasty!"
• "The food was excellent and great value for money."

Cons:

• "We thought the prices had gone up quite a bit."
• "Nowhere near value for money, the meal came missing gravy and sauces advertised."
• "Ridiculously expensive pub food menu with a 2 for 1 menu but actually everything was overpriced to start with so the value to an extent is an illusion."
• "It's just too ordinary a place to consider paying so much for basic food."
• "£7.40 for 2 Pepsi max's? Seriously?"
• "The food was nice but felt it was a little pricy for what you got."
• "Prices have significantly increased since our last visit even if selecting 2 for 1 options."