Silk Mill Derby Reviews Summary

Food Quality

Pros:

• "Generous portions and served very hot."
• "The roast itself was gorgeous, good gravy and a generous portion of food."
• "The food is excellent and since its makeover a couple of years ago the décor is very good."
• "Exquisite food and selection of beer."
• "Food excellent and decent portions. Home made chips 5*."
• "The food was amazing, gravy was delicious, chicken was perfectly done and it was very filling."
• "Had a lovely fish lunch yesterday and it was delicious."

Cons:

• "Food hadn't arrived for over 1.5 hours so decided to get our money back."
• "The food itself is nice but it just took so long, came cold and was not worth the price."
• "The first was overcooked and was returned to the kitchen. The second was an awful piece of meat full of sinews."
• "Fish fingers were half a battered fish on a very hard baguette. Definitely not fish fingers."
• "The fish was lovely but the chips and fishcake were disgusting. They were hard and tasted of burnt grease."
• "Food quality certainly not what it was in days gone by."
• "Shocked when Sunday dinner came out. Dried dinged potatoes. Tasteless and very poor value for £12."

Staff and Service

Pros:

• "Been here many times, beautiful pub with the most friendly and attentive staff."
• "Very friendly staff who do everything they can to make sure you have a safe and comfortable visit."
• "The staff were friendly despite the way others treated them."
• "The young girl serving our large and rowdy group was polite, pleasant and helpful."
• "All staff were very welcoming and friendly."
• "Staff are excellent too, which really makes the whole atmosphere fantastic."
• "The staff were very welcoming and helpful."

Cons:

• "It's a shame that people stand drinking at the bar, making it difficult for others to get a drink."
• "Asked for a beer towards the end of the night and the staff member just walked away."
• "Surly, unhelpful & poorly trained staff."
• "Went to watch rugby seat got moved to a poor position there was eight of us so we were going to eat I thought bar maid was rude."
• "Didn't like the take it or leave attitude of the staff, my roast beef was so chewy that I think it was not roasting quality."
• "One older lady that was waitressing wasn’t the most friendly."
• "No communication or apologies from staff."

Atmosphere and Ambiance

Pros:

• "Nice beer garden and the place has a great ambiance with its open log fire and old school decorations."
• "Lively with a good atmosphere and background music that wasn't overpowering."
• "All the atmosphere of a traditional pub which made a great change."
• "Really friendly and welcoming, excellent beers in comfortable surroundings."
• "Really can't fault the place at all - food is great, staff are friendly and welcoming, as is the ambience in general."
• "Nice cozy, historic landmark pub, interesting decor inside and out (great artwork!!)"
• "Nice convivial atmosphere and great staff."

Cons:

• "Used to be a really nice, friendly, welcoming pub but the last few times we’ve been we’ve had issues."
• "A place that's clearly set out for older drinkers. The pub area is usually crowded and staff rushed off their feet."
• "The Silk Mill used to be a very good pub to have a nice dinner. The ownership has recently changed and the menu changed as well unfortunately."
• "The pub overall lacked atmosphere, it would have been nice to have had music while having a drink."
• "Overcrowded.. Hardly any seating indoors. So very noisy you can't hear yourself think on busy nights."
• "It was a great pub but it has recently been refurbished and seems to have different bar staff who were quite ignorant."
• "We were also put off by dogs being allowed to climb all over the seats and won't be returning."

Value for Money

Pros:

• "Also the beer was discounted."
• "The puddings are good value if you order with your dinner."
• "Good pub food, reasonably priced."
• "Service really efficient, we had the burger and a drink which was really good value for money."
• "Certainly value for money."
• "Good selection of beverages, reasonably priced."
• "Given that it was a Christmas do it was very reasonably priced."

Cons:

• "Jaipur is happily priced at £5.40 a pint, over the top."
• "The drinks were okay, but very overpriced in comparison to other pubs."
• "I find this bar slightly on the expensive side but it is town."
• "Very overpriced too."
• "The room is too bright now and the beer is more expensive."
• "The menu is pricey, eg. £12 for fish and chips."
• "Think we have lost touch with pricing but we really felt you did not get value for money."